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Mercedes-Benz of Little Rock
Little Rock, AR
1,298 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,298 reviews
June 28, 2026
Follow through is is defiantly an area they need help with. I was promised a second key for my vehicle and on week 3 I still do not have it. with. I was promised a second key for my vehicle and on week 3 I still do not have it. More
by mahaywood1
Verified Customer
June 26, 2026
Overall, excellent experience. The sales and management team was superb. No pressure, excellent product knowledge, focused on providing a customer solution rather than just selling The sales and management team was superb. No pressure, excellent product knowledge, focused on providing a customer solution rather than just selling a car. Our sales representative Leen, was outstanding. She did an excellent job of representing our requirements to the management team so that they had a clear understanding of our expectations. The bottom line was that Mercedes-Benz of Little Rock worked hard to earn my business and for that I’m greatly appreciative. I’ll be back Leen. 😂! More
by ldhollingsworth13
Employees Worked With
Other Employees :
Jamie from Finance
June 23, 2026
Service center does a good job. Prompt and professional. Thanks for the continued support. Would prefer to be asked if my car needs a wash though as it is hand washed only. Prompt and professional. Thanks for the continued support. Would prefer to be asked if my car needs a wash though as it is hand washed only. More
by PANHEADV2
Employees Worked With
Service
June 21, 2026
Great experience will come back again! They will get you in what you want and make the process easy. They went out of their way to help and take care of things a normal dealer wouldn’t They will get you in what you want and make the process easy. They went out of their way to help and take care of things a normal dealer wouldn’t More
by kevsmith62
June 21, 2026
Caleb was superb in service and care from the minute we walked in to the moment we left. He guided us to the appropriate service and and the service was timely and well done. walked in to the moment we left. He guided us to the appropriate service and and the service was timely and well done. More
by parsley2010
Employees Worked With
Caleb - Service department
June 18, 2026
It's a shame we spent hundreds of thousand for multiple car purchases, and many more thousands for service, and now you add a credit card fee when we pay for service! Nickel and dime? Not a good look for car purchases, and many more thousands for service, and now you add a credit card fee when we pay for service! Nickel and dime? Not a good look for a luxury brand. More
by DRMUSALLAM
Employees Worked With
Service Dept.
June 18, 2026
Jason in the Service Dept. was extremely helpful in making sure that the proper service was performed on our car and kept me informed throughout the process. The waiting area was extremely helpful in making sure that the proper service was performed on our car and kept me informed throughout the process. The waiting area was very nice with complimentary coffee, water and snacks. A great experience for what is considered a mundane part of car ownership. More
by RJ
Employees Worked With
Jason - Service Department
