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Mercedes-Benz of Little Rock
Little Rock, AR
1,333 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,333 reviews
July 25, 2026
I received countless texts regarding a recall on my Mercedes, however, once I got there...twice...I was told that there was no recall. I truly hope that this is not that old car dealership scam whereby Mercedes, however, once I got there...twice...I was told that there was no recall. I truly hope that this is not that old car dealership scam whereby nonexistent recalls are used by service departments to get your vehicle on the rack and then upsell you for services that you otherwise would not have come in to get addressed. More
by ebonyknight5
Verified CustomerEmployees Worked With
I cannot name an individual staff member as I believe this is a top management decision.
July 25, 2026
Spencer went above and beyond to deliver my new car. He also provided detailed training on the options and settings. He also provided detailed training on the options and settings. More
by youcanbankonit
Employees Worked With
July 22, 2026
Ros was awesome. Best soft sell ever and kept me from dealing normal dealer non sense. I was a cash buyer Best soft sell ever and kept me from dealing normal dealer non sense. I was a cash buyer More
by mark_tribble
Employees Worked With
July 20, 2026
The service was performed as expected. The service writer was professional and courageous. However there is no comparison to the experience when servicing my Porsche The service writer was professional and courageous. However there is no comparison to the experience when servicing my Porsche More
by WSKOEHLER
Employees Worked With
None you idiots, this was a service
July 19, 2026
My yearly check on my vehicle, oil change and differential fluid levels etc. was completed at MB of Little Rock . As usual, friendly, professional and thorough! Thanks, MB of Little Rock differential fluid levels etc. was completed at MB of Little Rock . As usual, friendly, professional and thorough! Thanks, MB of Little Rock More
by DANITA.KIRTLEY
Employees Worked With
Gabby Valenzuela and Augusta Cooper- technician
July 19, 2026
Very helpful was given a loaner car as had to keep mine overnight. Was told when picking up they "thought" they had located & fixed problem. Will ser overnight. Was told when picking up they "thought" they had located & fixed problem. Will ser More
by ribphotos
Employees Worked With
Did not speak with anyone from above
July 19, 2026
Excellent and honest service. Toyran went above and beyond to make our experience worthwhile. He reviewed all packages Mercedes has to offer so that we could make a well informed Toyran went above and beyond to make our experience worthwhile. He reviewed all packages Mercedes has to offer so that we could make a well informed decision. Would highly recommend Mercedes-Benz Little Rock and especially Toyran’s assistance. More
by arianna.nuhung
July 19, 2026
Service people were friendly in greeting me and kept me updated, they ended up keeping my car overnight, which was no problem, but when i picked it up the next day, my issues were not fixed. updated, they ended up keeping my car overnight, which was no problem, but when i picked it up the next day, my issues were not fixed. More
by kitnkubby
Employees Worked With
Service techs
July 19, 2026
The Little Rock dealership is very nice, welcoming, clean. The staff was helpful, professional and knowledgeable. My whole experience was excellent. This is the third vehicle I have purchased at Merced clean. The staff was helpful, professional and knowledgeable. My whole experience was excellent. This is the third vehicle I have purchased at Mercedes-Benz Little Rock. More
by lancepenfield
