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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
November 11, 2017
The good ones These guys.. they’re the good ones!! From beginning to end, these guys gave me nothing but the best! any questions I had.. answered. If they couldn’t These guys.. they’re the good ones!! From beginning to end, these guys gave me nothing but the best! any questions I had.. answered. If they couldn’t reach me I had a text /video with an answer. Barrett was seriously amazing and would buy another car from him in a heartbeat! He is a jack of all trades. Helped me from every angle . He’s honest and talked me through every aspect of owning a Mercedes. They were so fun, no pressure, so accommodating.. no dumb questions.. they were awesome!! They’re family! More
by Kara
November 10, 2017
Easy and straight to the point I found a car on the dealerships website and within 15 minutes of calling I had a deal done. When I came to pick the car up Barrett went out of his w I found a car on the dealerships website and within 15 minutes of calling I had a deal done. When I came to pick the car up Barrett went out of his way to make sure I knew everything about the car and that I was completely satisfied. More
by Matthew Hughes
Employees Worked With
Barrett Mcalister
October 22, 2017
Best purchasing experience ever! These guys were great, straightforward, and not pushy. I got a great vehicle at a fair price. Even when I had a challenge come up,!theyvstepped up to These guys were great, straightforward, and not pushy. I got a great vehicle at a fair price. Even when I had a challenge come up,!theyvstepped up to make the deal work. More
by Richard1968
October 17, 2017
Barrett Mcalister is the best dealer I've ever encountered Excellent dealer, very responsive, great personality, great to work with, will get you the best deal he can, and is honest. Would return for any futur Excellent dealer, very responsive, great personality, great to work with, will get you the best deal he can, and is honest. Would return for any future purchases to Barrett. More
by MercGuy800
Employees Worked With
Barrett Mcalister
October 09, 2017
Barrett Went Above and Beyond! Our overall experience was the best I have ever had. Barrett and the entire staff at MB of Little Rock went out of their way to ensure we had everyth Our overall experience was the best I have ever had. Barrett and the entire staff at MB of Little Rock went out of their way to ensure we had everything we needed. They made sure we found the exact vehicle we were looking for. Carey in Finance thoroughly explained our options and made sure all of our questions were answered. Barrett took the time to explain all features during delivery. I would definitely buy another vehicle from them. More
by Brian C
October 03, 2017
Awesome Service! The car process can be so intimidating, but the staff at Mercedes has been very helpful, specifically Jerrold Browning. He’s very knowledgeable and ex The car process can be so intimidating, but the staff at Mercedes has been very helpful, specifically Jerrold Browning. He’s very knowledgeable and extremely patient. Keep up the amazing work!! More
by aisha5
Employees Worked With
October 03, 2017
Patient staff Steve, Francesco and Dustin were very patient and helpful. They went above and beyond to get me the perfect car. It took me several weeks and many vis Steve, Francesco and Dustin were very patient and helpful. They went above and beyond to get me the perfect car. It took me several weeks and many visits to make a decision. More
by Kristi
October 01, 2017
The brand new services I experienced! Love mercedes but hesitated to get one in Little Rock coz of bad experiences I had before. I would say that I'm glad I gave Mercedes Little Rock anot Love mercedes but hesitated to get one in Little Rock coz of bad experiences I had before. I would say that I'm glad I gave Mercedes Little Rock another chance not me being happy again also experienced with their exclusive new management and excellent services . Especial thanks to Fran Hava who helped me found the car just what I wandered and for the extended services he and Mercedes offered after the purchase! Thank you and wish you all the best and have more happy customers like me! More
by Eli668
October 01, 2017
Excellent Service Francesco went out of his way to find us the perfect car. He was patient, kind and extremely knowledgeable of Mercedes products. This was our secon Francesco went out of his way to find us the perfect car. He was patient, kind and extremely knowledgeable of Mercedes products. This was our second purchase from Francesco and look forward to many more. Sue Macdonald-Taylor. Principal Broker, Coldwell Banker Village Communities, Jonesboro, AR More
by Sue MacDonald-Taylor
September 20, 2017
Barrett returned my calls quickly! Great customer service??????????.. The dealership is very clean Barrett returned all calls back in a time manner We had the the truck serviced b Great customer service??????????.. The dealership is very clean Barrett returned all calls back in a time manner We had the the truck serviced before giving it to my Dad due to check engine light on.. The thermostat Needed replacing..so far The GMC truck runs great! My Dad is satisfied.. More
by JamesCole
Employees Worked With
Barrett Mcalister
