Mercedes-Benz of Little Rock

Good experience Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfor Overall good experience Josh was polite as were shuttle drivers. Work was done and car cleaned up a little bit. Dealership is always clean and comfortable. I have always received good service from Mercedes Benz More

Main ten was issue Problem was fixed Service was done in reasonable time since the part had to be ordered. . Will use service dept again. Thanks to Steven and Jeff fo Problem was fixed Service was done in reasonable time since the part had to be ordered. . Will use service dept again. Thanks to Steven and Jeff for fixing my issue More

Great service Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I Ashley was very helpful. I called ahead of my appointment and spoke to Ashley. I told her I was on a tight timeline and needed everything ready that I couldn’t wait around on a car. I was in a hurry and she had loaner car waiting on me! Great service all the way around. More

Nathan Thompson = AMAZING I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it o I was never expecting to buy at all, Range Rover at a Mercedes dealer who would’ve known right!? Well i fell in love at first sight, couldn’t get it out of my head, Nathan went above and beyond even when I left with a “I’ll think about it, answer” he didn’t give up on me, they made the car to fit Mine and my fiancé’s Financials. The whole staff stayed til the deal was done. Everyone was super kind. Nathan was great and I have been recommending him to everyone! Next time ima get a Mercedes lol 😂 I can see how Nathan is with people, people love when you act as if you’ve known them or you want to help them, he succeeds as a salesman and cares even after your purchase, that is how you keep business. I love that! Thank you NATHAN!!! More

Service was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be cover was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be covered More

Window issue with car The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle was not available and I appreciated having a vehicle to run errands and go to work. My service agent, Josh, was very pleasant and accommodating. More

Experience In the beginning last year, service was poor at best. But those personnel are no longer employed. Stephen needs a raise!! Awesome crew Awesome vehi In the beginning last year, service was poor at best. But those personnel are no longer employed. Stephen needs a raise!! Awesome crew Awesome vehicle More

Fog light & license plate light replacement Advisor was nice & professional lights were replaced the staff was friendly my vehicle lights were replaced without any issues afterwards a little pri Advisor was nice & professional lights were replaced the staff was friendly my vehicle lights were replaced without any issues afterwards a little pricey but they got the job done &I am a satisfied customer More

30,000 miles Great customer service Friendly and knowledgeable Alan meets me and is prepared Calls to keep me updated Discusses pricing with me Checks me Great customer service Friendly and knowledgeable Alan meets me and is prepared Calls to keep me updated Discusses pricing with me Checks me out and gets me on my way in s timely Manner More

Sales, service and a smile are all great Pleased with the product and the sales and service staff. Our 5th MB purchase! Nice facility! Easy shopping! Very reliable service dept! Only pla Pleased with the product and the sales and service staff. Our 5th MB purchase! Nice facility! Easy shopping! Very reliable service dept! Only place to shop! More