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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
1,054 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,054 reviews

July 26, 2024

My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if More

by dmccool8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Jones,service manager, Kym Phillips
July 21, 2024

The Little Rock Mercedes-Benz Team has always done a great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and More

by mccauley.jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
July 20, 2024

I have been dealing with this dealership for 12 years now and I have been treated with the best professional service from day one. More

by Nimrodlumpkinmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair, Kym Phillips
July 17, 2024

The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits More

by keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Lee
July 13, 2024

The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in an More

by Lebo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer West
July 04, 2024

Great and attentive staff with nice attitude! Sales and management were straight and to the point! More

by Bigman1vinster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
July 04, 2024

Scheduled service when I received the message on my car. Was told it would take 3 hrs and they completed in 2. More

by Pcmcmountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, I don't remember his name
July 02, 2024

The attention to details and outstanding service are what you can expect with Mercedes Benz of Little Rock. My service advisor Kym Philips is amazing. More

by WBing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
June 25, 2024

Brought newly purchased car in for software update. Was met with a smile and updated frequently. More

by Badaurvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lee, Brent Jones, David Meredith, Spencer West, Randy
June 20, 2024

Always a pleasure to have service done at MB of Little Rock , nice lobby, refreshments and great staff! More

by wizman440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
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