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Mercedes-Benz of Little Rock
Little Rock, AR
1,012 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
November 21, 2023
I was traveling and had an issue. Roadside assistance recommended stopping. Melinda was so kind and made time to get my car in as quick as possible. Manny was the one to work on my Roadside assistance recommended stopping. Melinda was so kind and made time to get my car in as quick as possible. Manny was the one to work on my car. He came out and spoke with me to explain everything Both were very reassuring and kind. I can't say enough about both employees!! They took a stressful situation and alleviated my worries about continuing my trip!!! So thankful for them both!!!! More
by KNR
Employees Worked With
Melinda, Manny. Both 5 stars!!!!
November 21, 2023
Always helpful, easy to talk too, courteous. A pleasure doing business with them. Waiting area spacious & always clean. A pleasure doing business with them. Waiting area spacious & always clean. More
by gfares_rv
Employees Worked With
November 21, 2023
Helpful, knowledgeable, friendly. Always a pleasure to work with.they go beyond what is expected Always a pleasure to work with.they go beyond what is expected More
by bshults42
November 16, 2023
We had a recall on the brake booster on our car. When I called them they quickly set up an appointment and had our car towed in and repaired . Mr Paul Rager is a man of his word. He said he would ta When I called them they quickly set up an appointment and had our car towed in and repaired . Mr Paul Rager is a man of his word. He said he would take care of our problem and he did. More
by fredgj1
Employees Worked With
Paul Rager
November 03, 2023
Top Rate Workshop. Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards. Always in the know on the repair of my vehicles. More
by MLB
October 28, 2023
Very easy to work with and easy to get in touch with when needed to needed to More
by paulswepston
Employees Worked With
October 23, 2023
Very accommodating, knowledgeable, professional, and friendly service. They make you feel like family that you want to be around. friendly service. They make you feel like family that you want to be around. More
by Billyw@Centurytel.net
October 18, 2023
I have always worked with K. Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! More
by Danasnowden.99
Employees Worked With
October 18, 2023
Great customer service and support Very knowledgeable about the car very pleased and happy with the product about the car very pleased and happy with the product More
by Happy MB Customer
