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Mercedes-Benz of Little Rock
Little Rock, AR
1,333 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,333 reviews
July 11, 2026
Toyran Patrick was amazing along with service at Little Rock! Amazing courtesy and great sense of humor! Rock! Amazing courtesy and great sense of humor! More
by cherrie4me
Verified Customer
July 10, 2026
Jason was able to help me over the phone and scheduling was easy. While they did not have a loaner car they were at least able to drive me home and pick me up so I did not have to pay for an Uber or ask an was easy. While they did not have a loaner car they were at least able to drive me home and pick me up so I did not have to pay for an Uber or ask any family members for help. Car came back nice and clean and ready to go! More
by nicolerowecolclasure
Employees Worked With
Jason, Freddy, Quentin
July 09, 2026
Jamie was wonderful to work with. She answered all our questions about the car and we were surprise how fast we were in and out when we picked the car up. Loved the whole experience She answered all our questions about the car and we were surprise how fast we were in and out when we picked the car up. Loved the whole experience! More
by hkwarren5
Employees Worked With
July 08, 2026
Lovely car. Perry was very helpful. Thanks a bunch. i would do it again. we were treated very well. Perry was very helpful. Thanks a bunch. i would do it again. we were treated very well. More
by Jamesrl42
Employees Worked With
July 07, 2026
Devon was very helpful very professional, made sure we understood everything. I highly recommend Devon on my next purchase understood everything. I highly recommend Devon on my next purchase More
by Jacobybarton28
July 07, 2026
Everyone so professional and courteous at this dealership. You are always met with a smile and may I help you! dealership. You are always met with a smile and may I help you! More
by Miss Molly
July 06, 2026
Unfortunately my recent experience was just like all my experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do more testing on Monday. No problem. Got no call all week and then we called on friday.Said the problem had been fixed and we could come get it. No one called us. Our Mercedes app said the car had not been unlocked at all during the time it was supposed to be looked at. And, no surprise, the problem had not been fixed. Had to take it back and then it seems to have been fixed. A software problem. Every time it takes at least two visits to fix a problem and communication is poor. I haven’t blown you up on social media, because i feel everyone gets a second chance, but yall have reached the limits of my patience. There is obviously and structural problem with your service department More
by jmarks66
