
Mercedes-Benz of Little Rock
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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No communication from the service dept kept my vehicle for 3 The Manager was helpful but over all it was a bad experience service dept did not communicate well. Vehicle was kept too long bad experience The Manager was helpful but over all it was a bad experience service dept did not communicate well. Vehicle was kept too long bad experience More
Fairly pleasant and easy deal. No issues with people or service. From the sales person to finance and manager everybody was very helpful getting this done as painless as possible No issues with people or service. From the sales person to finance and manager everybody was very helpful getting this done as painless as possible More
Top service center Great customer service all the way . Great people and all very patient and kind . Jeremiah the service manager is one of a kind . You are very lucky Great customer service all the way . Great people and all very patient and kind . Jeremiah the service manager is one of a kind . You are very lucky to have him as an employee More
Great job overall by sales, financial and manager Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa Great assistance before and after buying the vehicle. Patti was awesome and she took a lot of time to go over our car features even when dealership wa closed More
The salesman and sales manager were very accommodating. I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in jus I had a good experience buying my new car. I felt like they were interested in me and not just the sale. They detailed the car and I drove away in just a few hours. More
I am happy! I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly intereste I was not pressured or rushed into a decision to buy. This was my first enjoyable car buying experience. Everyone I worked with was truly interested in helping me find exactly what I wanted and the car that was right for me. More
Excellent MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not MB of LR made it easy for me. I went in with one car in mind and when I didn’t really like it they have me other options to choose from. Matt was not a pushy salesman and wanted to make sure he got me into something that I would enjoy for years to come. More
Easy, hassle-free Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeabl Not a lot of haggling. Great service. People working hard to speed up the process but taking their time on important things. Friendly and knowledgeable folks. More
warranty repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repairs were made. Could not have been better served More
Superior Customer Service Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to spea Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to speak with. The only negative is my car was not detailed up to Mercedes Benz standards. Any other time I've taken my car to a Mercedes dealership it was completely washed and dried with all the windows being cleaned including the windshield and back window, dashboard and interior dusted and the entire car was vacuumed from front to back including under the seats and the back of my SUV. It was always show room ready. This time it wasn't. It was a disappointment. More