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Mercedes-Benz of Little Rock

Little Rock, AR

Overview
Employees
Reviews
Vehicles
4.8
1,290 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 785 service reviews

June 18, 2026

It's a shame we spent hundreds of thousand for multiple car purchases, and many more thousands for service, and now you add a credit card fee when we pay for service! Nickel and dime? Not a good look for More

by DRMUSALLAM
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Jun 19, 2026 -

Mercedes-Benz of Little Rock responded

I am so sorry you feel that way. I believe all we do is pass along the 3% credit card fee that we get charged from the credit card companies. In this case, you were given the opportunity to pay by check, cash, or debit card so you do not incur a fee, but you chose to use a credit card instead. Also, we provided you with a discounted service price to make up for the fee. Thanks for your business.

June 18, 2026

Jason in the Service Dept. was extremely helpful in making sure that the proper service was performed on our car and kept me informed throughout the process. The waiting area More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason - Service Department
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Jun 19, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 18, 2026

Very thorough and didn't mess around. Checked everything and made sure all service was up to date. Service writer took time to explain everything and took good care of me. More

by VIRGODMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Caleb
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Jun 18, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 17, 2026

Pleasant staff and attentive everyone was respectful and were knowledgeable about the products.especially the insurance and finance individual and of course Spencer in sales. More

by Okiedoc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 16, 2026

Damon is by far the most knowledgeable person we have worked with and have owned and driven Mercedes from your dealership since 2008. More

by MMAYO0
Recommend Dealer
Yes
Employees Worked With
Damon.
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Jun 17, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 15, 2026

The best of the best is the easiest and simplest way to describe the service department. More

by BILLY@CENTURYTEL.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 14, 2026

The service was great! We were there no more than a couple of hours total. We had a recall that was repaired and my vehicle computer system updated. More

by MARCIA_BUFKIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon from the Service Department
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Jun 16, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 13, 2026

Caleb was very responsive to my repair issue. He provided a timely update of the diagnosis of my car’s problem and the recommended repair needed. Was cordial and provided an excellent customer se More

by SMITHDL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in the Service Department
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Jun 16, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 13, 2026

Great people. Kind and very caring and friendly. Really care about your concerns. Always make you feel welcome! More

by lowdown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

June 12, 2026

The management, sales and service at Mercedes-Benz of Little Rock is outstanding and highly recommended. More

by TODDESTES2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Mercedes-Benz of Little Rock responded

Hello, thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we look forward to seeing you again soon!

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