
Mercedes-Benz of Little Silver
Little Silver, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Let's just say when you are told to call a sales person instead of THEM calling you, you know you are in for a bad experience. After playing around with this associate for a few days, they told me to call instead of THEM calling you, you know you are in for a bad experience. After playing around with this associate for a few days, they told me to call them the next day. When I did, they didn't know who I was and told me they had the day off....EXACTLY, that is why they provided me with their prsonal cell phone number and why I called them! But they forgot that less than 24 hrs after speaking to me! Anyway, after telling them my price point, they proceeded to try to find me cars in the wrong color which were much more than I wanted to spend. My last conversation with them eneded with them telling me to call them AGAIN on the following day when they were back in the office. When I didn't call them, that was the last I heard of them!! Still waiting for that call-back, although I really don't need it since I went and purchased my vehicle from Freehold, who is a dealership that values their business! All I can really say to this dealership is thanks for wasting my time on the phone and via e-mails! You missed out on a $40K sale! More
Excellent no pressure Sales Department, they treat you better than family no matter what class you buy. Superior Service Department - they get it right the first time every time. Have been their customer better than family no matter what class you buy. Superior Service Department - they get it right the first time every time. Have been their customer for 8 years and can't wait to get my third car from them next year. I wouldn't buy any other make nor buy from any other dealer because of the way we and our cars are treated here. The service department has the best advisor I've dealt with in 35 years of buying new cars. More
The best Mercedes Dealership in the area ; we have purchased 5 cars from them in last 14 years. Sales and service are top notch. They treat us like family; the warmth and friendliness are unmatched. purchased 5 cars from them in last 14 years. Sales and service are top notch. They treat us like family; the warmth and friendliness are unmatched. More
Dealership lacks proper service writers & work does not get done as requested. Sales is okay, as long as you do your homework on the best price available and present that to them - otherwise you'll ov not get done as requested. Sales is okay, as long as you do your homework on the best price available and present that to them - otherwise you'll overpay. More