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Mercedes-Benz of Little Silver - Service Center

Little Silver, NJ

4.8
54 Reviews

54 Reviews of Mercedes-Benz of Little Silver - Service Center

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May 14, 2025

I recently took my 2019 E63S Wagon here for repairs due to some fault codes and performance concerns. Given my well regarded, platinum-level Fidelity warranty, and previous excellent experiences with other More

by odmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
May 23, 2025 -

Mercedes-Benz of Little Silver responded

Thank you for sharing your detailed feedback and for speaking with us about these concerns. We apologize for the service and for not being able to resolve the issues. Our team is here if you need anything else.

May 12, 2025

Bob has been our Service Advisor for over close to a quarter of a century. Besides Mercedes we have other luxury vehicles. However, in our experience with all the Service Advisors no one comes close to More

by Porsche
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Little Silver responded

Thank you for sharing your experience with Bob at Mercedes-Benz of Little Silver! We're delighted to know that his knowledge and personality have made such a positive impact over the years. We appreciate your loyalty and look forward to continuing to serve you!

April 30, 2025

Service advisor Michael was very knowledgeable and he was going through every item in a detailed manner. More

by MohankumarPV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lonigro
May 01, 2025 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that Michael provided you with detailed and knowledgeable service at Mercedes-Benz of Little Silver. Thank you for sharing your experience!

April 16, 2025

Our Service Writer, Bob, is a wonderful person and is such an asset to your company. He is definitely a keeper!!! More

by Llexus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that Bob made such a positive impression during your visit to Mercedes-Benz of Little Silver. We'll be sure to pass along your kind words!

April 01, 2025

Randi really goes above and beyond for you! It's great to have someone who ensures you're well taken care of and happy. More

by chuckespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that Randi provided exceptional service at Mercedes-Benz of Little Silver! Ensuring our customers are well taken care of is always a top priority. Thank you for sharing your experience with us!

April 01, 2025

Bob always does a super job . I highly recommend him for any kind of service. More

by Americal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Little Silver responded

Thank you for stopping by to leave Mercedes-Benz of Little Silver a wonderful review! We are glad that Bob did a great job.

March 28, 2025

Very nice people very convenient to visit. We always do my services at Little Silver in the future and even when looking for new vehicle. More

by Lden99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Little Silver responded

Thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Little Silver has made your visits convenient and enjoyable. We look forward to assisting with all your future service needs and vehicle searches!

March 25, 2025

Pleasant staff in carrying out concerns discussed with the dealer…and the Staff in picking up my car. More

by Godnuseven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that our team at Mercedes-Benz of Little Silver provided you with a pleasant experience. Thank you for sharing your feedback!

March 06, 2025

Excellent response and repair time. Great service overall. Particularly Steven Jung my service rep. I highly recommend More

by madelaneshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mercedes-Benz of Little Silver responded

Madelane, thank you for recommending us! We're delighted to hear that Steven and the team at Mercedes-Benz of Little Silver provided excellent service. We appreciate your support!

February 24, 2025

Without Bob, I wouldn’t be dealing with anyone else except for Bob and it’s a pleasure to deal with the company More

by Cesarcaneiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that Bob made your experience at Mercedes-Benz of Little Silver so enjoyable, Cesar. Thank you for choosing us, and we look forward to serving you again!

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