Mercedes-Benz of Littleton

They lie to customers and I do not recommend this place zero stars service is bad they use old parts clean and put it back zero stars service is bad they use old parts clean and put it back More

I have purchased a GLE 350 and a GLC 300 over a four year period of time. The Sales, Finance, and Service Departments were excellent! I am very satisfied, have recommended this establishment, and will conti period of time. The Sales, Finance, and Service Departments were excellent! I am very satisfied, have recommended this establishment, and will continue to be a loyal customer! More

My experience has always been positive! I purchased a 2018 350 GLE and just recently a 2022 GLC 300. Both vehicles have been excellent and each one a different and unique driving experience. Their sale 2018 350 GLE and just recently a 2022 GLC 300. Both vehicles have been excellent and each one a different and unique driving experience. Their sales, service, and finance departments are top notch! Thomas, Bill, and Jeff in their respective departments were professional, courteous, and proficient. I will remain a loyal customer. More

Very disappointed in their conduct and arogance, they have no idea about their work, totally shady and unprofessional have no idea about their work, totally shady and unprofessional More

I bought a brand new car with $30,000 over MSRP as a price adjustment. They promised to find transportation for the vehicle to be delivered to me. It took them over 2 weeks to find transportation, and i price adjustment. They promised to find transportation for the vehicle to be delivered to me. It took them over 2 weeks to find transportation, and instead of closed transportation, they sent the car with a regular one for a vehicle that costs over $200,000. During the transportation of the vehicle, I constantly received notifications from Mercedes Me about the car being involved in a collision. I contacted them to pull over the driver to the nearest Mercedes dealer so they can check the car, they did nothing. The car arrived with scratched front and rear bumpers, scratched hood, all 4 tires on the car are damaged and one key is missing. On top of that, the driver that delivered the car, was all rude and swearing at us while leaving without giving me a chance to sign the Bill of Lading as a proof of delivery. I took the vehicle to my local dealerships where they noted all of the damages on the vehicle which is brand new. Sean Farschi, the General Manager called me on Tuesday to provide him with further info, and since then he hasn't been picking up my phone calls. More

Terrible customer service. Very rude and unprofessional, they do not treat you with any kind of respect. they do not treat you with any kind of respect. More

Horrible experience.Would not fix damages that occurred Horrible experience. Would not fix damages that occurred during transit . The transit was not handled as agreed. Car showed up damaged and they don Horrible experience. Would not fix damages that occurred during transit . The transit was not handled as agreed. Car showed up damaged and they don't care about it. More

Their customer care is atrocious, very bad experience and I would not recommend it to anyone. I would not recommend it to anyone. More

We were really in a bind when our sprinter van broke down and needed a new engine. Aaron Frankovich to the rescue! He and his team were professional, courteous, and kept us up to date with our repairs, as and needed a new engine. Aaron Frankovich to the rescue! He and his team were professional, courteous, and kept us up to date with our repairs, as we live in Virginia. We could not have asked for better attention, professionalism and a big “can do” attitude. Thank you Aaron and the sprinter team! More

Service is sucks, they didn’t even try to sale me the van that I wanted, the only reason because they are short on inventory, they wanted to sell it to me with higher price, they couldn’t even save me 20$ a that I wanted, the only reason because they are short on inventory, they wanted to sell it to me with higher price, they couldn’t even save me 20$ a month even I had a trade with me by giving me a little extra money on my trade then it will bring my monthly payment down by the 20$ that I wanted. I already bought a 70k gle from them few months ago and that’s what I got from them now. That will be my last vehicle from that place. Rip-off More