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Mercedes-Benz of Macon

Macon, GA

4.3
27 Reviews

4781 Riverside Dr

Macon, GA

31210

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Showing 27 reviews

February 11, 2026

My wife and I purchased a 2026 mercedes GLE350 from Jackson Automotive in Macon, Georgia. Our sales lady Kelley was very helpful and knowledgeable. We recommend Jackson Automotive and give Kelley a cal More

by Willamspainting1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 11, 2026 -

Mercedes-Benz of Macon responded

Thank you for choosing Mercedes-Benz of Macon, and recommending Kelley! We hope you and your wife enjoy your 2026 Mercedes-Benz GLE 350 for years to come!

February 04, 2026

Jackson/Mercedes Benz of Macon sets the standards for service excellence!! Knowing when my two Mercedes vehicles are in for service…be it routine/normal service maintenance or management, or if a special More

by GAJ DNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Steve, Beth, Leon, Rusty, Andrew and Matthew
Feb 04, 2026 -

Mercedes-Benz of Macon responded

Thank you for your loyalty and kind words! We're delighted to know you trust Steve, Beth, Leon, Rusty, Andrew, and Matt with your vehicles. We look forward to serving you for many more years. Safe travels from all of us at Mercedes-Benz of Macon!

January 27, 2026

I contacted Mercedes on service on my 2019 GLC 300. Leon is my sevice advisor in which he is professional at all time. Thank you Leon More

by Cecilia Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon, Kerri Bell
Jan 27, 2026 -

Mercedes-Benz of Macon responded

Hi Cecilia, thank you for sharing your positive feedback about Leon and the team! We at Mercedes-Benz of Macon are honored to have your business. See you next time!

January 10, 2026

Professional service advisor-friendly, knowledgeable, shows customer interest. Fair pricing. Expert repair. Excellent service accommodations.. More

by Stevenbba1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
Jan 10, 2026 -

Mercedes-Benz of Macon responded

Hi Steven, we're pleased to know our service team made a good impression, highlighting their professionalism, expertise, and customer care. Thank you for your feedback and support. We look forward to serving you again at Mercedes-Benz of Macon. Safe travels!

January 09, 2026

The dealership provided a professional service from beginning to end. The process was efficient and everything went as expected. More

by bbsinc5
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Alex, Terrence
Jan 10, 2026 -

Mercedes-Benz of Macon responded

Thank you for sharing your positive experience with our team! We hope to see you again at Mercedes-Benz of Macon. Safe travels!

January 08, 2026

I had approximately 6 concerns only to be told they didn't find any. Lousy More

by WREEVES06
Recommend Dealer
No
Employees Worked With
Chad Pearson
Jan 20, 2026 -

Mercedes-Benz of Macon responded

We understand your frustration and want to make sure all concerns are properly reviewed. Please reach out to us at your earliest convenience to discuss this further. Best regards, Mercedes-Benz of Macon Team (478) 250-8910

January 07, 2026

The customer service and expertise were awesome. Richard handled all concerns expertly and promptly. Always receive great service. More

by dot.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Kerri Bell
Jan 08, 2026 -

Mercedes-Benz of Macon responded

Thank you for sharing your feedback! We're pleased to hear that Richard provided prompt and knowledgeable care. We’ll see you next time at Mercedes-Benz of Macon!

January 07, 2026

Steve Collins is a great service advisor. He is always helpful and courteous. Service is prompt and outstanding More

by aconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Collins
Jan 08, 2026 -

Mercedes-Benz of Macon responded

Thank you for choosing Mercedes-Benz of Macon! We love hearing that Steve provided prompt, courteous, and helpful service. We look forward to assisting you in the future!

November 07, 2025

I worked with Mr. Terrence Fannin and he was fantastic. Made the purchasing process so easy and smooth. Would recommend him to anyone looking for a new vehicle. He is More

by hyunjischneibel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
Nov 10, 2025 -

Mercedes-Benz of Macon responded

Congratulations on your new car! We are thrilled to hear that Terrence was so helpful. Please let us know if you need help with anything else. We will share your feedback with him on your behalf. See you next time! - Mercedes-Benz of Macon

September 26, 2025

Kelly Lewis was a very big help and attentive. She let us drive whatever car we wanted and was overall very helpful. More

by Stapleton.nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Lewis
Sep 29, 2025 -

Mercedes-Benz of Macon responded

Nancy, it’s fantastic to know that Kelly was so helpful and attentive. Enjoy your new ride, and we hope to see you again at Mercedes-Benz of Macon!

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