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Mercedes-Benz of Macon

Macon, GA

4.4
33 Reviews

4781 Riverside Dr

Macon, GA

31210

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Showing 33 reviews

March 11, 2026

It was a great experience! Mr. Johnson was very professional and answered all my questions. He took his time with me and made sure I was happy with my purchase. He also told me More

by normalatina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Markus Johnson
Mar 12, 2026 -

Mercedes-Benz of Macon responded

We are grateful to hear from you! It's wonderful to know that Mr. Johnson provided such great care. Thank you for choosing Mercedes-Benz of Macon! Please let us know if you need anything else. Safe travels!

March 08, 2026

The service department is great, I love the knowledgeable rep, puts me at ease knowing my mercedes is in good hands. More

by tateeric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 09, 2026 -

Mercedes-Benz of Macon responded

We're so glad you feel at ease with our service team here at Mercedes-Benz of Macon! We appreciate your confidence in us and we look forward to your next visit.

March 07, 2026

Great service experience! Vehicle started running poorly on long road trip. Upon arriving at MB of Macon, tech was soon working on my car and identified problem. Part was orde More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, service tech, Car washing detailer (excellent), Kerri Bell
Mar 09, 2026 -

Mercedes-Benz of Macon responded

Hi Vern, we're glad our team could quickly and efficiently help you during your road trip at Mercedes-Benz of Macon. We hope you had a fantastic trip! We look forward to assisting you again if needed in the future! Safe travels!

March 03, 2026

Always very professional and knows their customers very well. Treats everyone as if they were like family More

by amburns.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Mar 03, 2026 -

Mercedes-Benz of Macon responded

Your review made our day! We're grateful to hear that our team treats you like family. Thank you from all of us at Mercedes-Benz of Macon!

February 25, 2026

Great experience at the dealership! Quick recall repair! Another very expensive repair was necessary but covered by my extended warranty. So grateful! More

by jellyjvalimont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2026 -

Mercedes-Benz of Macon responded

We're so pleased to hear about your positive experience with our service team at Mercedes-Benz of Macon! We look forward to seeing you next time. Safe travels!

February 21, 2026

Setevn is a perfect example of what a service rep should be. He was knowledgeable of what my vehicle needs was and didn't try and upsell anything not needed very professional.Great reflecton of Mercedes-Ben More

by mmangra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 23, 2026 -

Mercedes-Benz of Macon responded

Hi Mangra! We're glad to hear that Steven took such great care of you! Thank you for choosing Mercedes-Benz of Macon, and we'll see you next time!

February 11, 2026

My wife and I purchased a 2026 mercedes GLE350 from Jackson Automotive in Macon, Georgia. Our sales lady Kelley was very helpful and knowledgeable. We recommend Jackson Automotive and give Kelley a cal More

by Willamspainting1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 11, 2026 -

Mercedes-Benz of Macon responded

Thank you for choosing Mercedes-Benz of Macon, and recommending Kelley! We hope you and your wife enjoy your 2026 Mercedes-Benz GLE 350 for years to come!

February 04, 2026

Jackson/Mercedes Benz of Macon sets the standards for service excellence!! Knowing when my two Mercedes vehicles are in for service…be it routine/normal service maintenance or management, or if a special More

by GAJ DNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Steve, Beth, Leon, Rusty, Andrew and Matthew
Feb 04, 2026 -

Mercedes-Benz of Macon responded

Thank you for your loyalty and kind words! We're delighted to know you trust Steve, Beth, Leon, Rusty, Andrew, and Matt with your vehicles. We look forward to serving you for many more years. Safe travels from all of us at Mercedes-Benz of Macon!

January 27, 2026

I contacted Mercedes on service on my 2019 GLC 300. Leon is my sevice advisor in which he is professional at all time. Thank you Leon More

by Cecilia Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon, Kerri Bell
Jan 27, 2026 -

Mercedes-Benz of Macon responded

Hi Cecilia, thank you for sharing your positive feedback about Leon and the team! We at Mercedes-Benz of Macon are honored to have your business. See you next time!

January 10, 2026

Professional service advisor-friendly, knowledgeable, shows customer interest. Fair pricing. Expert repair. Excellent service accommodations.. More

by Stevenbba1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Bell
Jan 10, 2026 -

Mercedes-Benz of Macon responded

Hi Steven, we're pleased to know our service team made a good impression, highlighting their professionalism, expertise, and customer care. Thank you for your feedback and support. We look forward to serving you again at Mercedes-Benz of Macon. Safe travels!

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