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Mercedes-Benz of Marietta

Marietta, GA

Overview
Reviews
4.5
373 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 373 reviews

December 14, 2022

The service was absolutely amazing and the customer service was top notch! I was thoroughly informed about what needed to be done and made to feel very comfortable in the process. More

by Edreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Oddo
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Dec 19, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Quick and easy, excellent service and good customer experience great atmosphere, prices aceptable and overall good service More

by hvillegas8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
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Dec 19, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2022

The service was completed as promised. A loaner was provided and I was statified with the overall experience More

by shamanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christian
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Dec 16, 2022 -

Mercedes-Benz of Marietta responded

Hi Shamanki, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Very clean and provides great customer service. Service advisor was very clear and helpful with the issues and possible charges. More

by Wizbac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Dec 09, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

it took a long time for a simple alignment; car was wash but still dirty. I believe RBM of ATL it is a much better service. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Dec 01, 2022 -

Mercedes-Benz of Marietta responded

Hello Dave, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

November 28, 2022

It was an awesome experience: great customer service; everyone one was friendly; relaxed waiting area More

by May051066
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Expensive service but Terry was excellent in communication and updates on the vehicle. Will bring my Mercedes back to this service department in the future. More

by mattt.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Very very poor customer service. Called & emailed the service advisor but absolutely no response. It does hurt the reputation of company like MERZ. I did downgrade my rating from 4 t More

by Dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dietrick Houston
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi Dinesh, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 26, 2022

Very professional and on time car was returned and very clean. Service writer Jorge was excellent More

by Dancunn041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Did very well, and was what one expects of a Mercedes-Benz dealership - been driving one since 1989. More

by jboecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
Report | Print
Nov 27, 2022 -

Mercedes-Benz of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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