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Mercedes-Benz of Marietta

Marietta, GA

Overview
Reviews
4.5
373 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 373 reviews

November 25, 2022

There was a torsion bar recall on my 2021 Sprinter chassis. I was dissatisfied overall with this recall repair because they did not have the parts to complete the repair, promised to call me when part More

by ldgriffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager - Don't remember his name.
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

HI, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

Dec 05, 2022 -

ldgriffith responded

12/5/22 I attempted to call your General Manager but only got voicemail. I left a message for a callback to my cellphone. 831-332-3200 Lee Griffith, MD ldgriffith@gmail.com

November 25, 2022

Very friendly staff. The dealership, itself, was clean. Oil service took less than time that expected (by about 30 minutes), which was a nice surprise. More

by fergu1mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

Great People and great service. This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your More

by jwow
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Nov 27, 2022 -

jwow responded

This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your Mercedes this, is it.

Nov 27, 2022 -

jwow responded

This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your Mercedes this, is it.

November 24, 2022

Great service. Very knowledgeable technician and service advisor. Thank you. Will come for service again. More

by christian.maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 23, 2022

Ahmad has been my service representative for 4 years. It is amazing that you find an employee with longevity with a company. His customer service has always been excellent! More

by ddavis325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Nov 24, 2022 -

Mercedes-Benz of Marietta responded

Hello Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! If you ever need help, just give us a call. Happy motoring!

November 23, 2022

Very helpful & informative about the vehicle. Follow up calls made to answer any questions I may have had. More

by mzsharla25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Nov 25, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Marietta! We look forward to your next visit! Take care!

November 21, 2022

People were helpful, friendly went in for service to replace a headlight scheduled appointment disappointed was waiting over two hours More

by karlmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
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Nov 23, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 20, 2022

No feedback on financing. It had taken 48 hours and was told that the finance person was consistently out of the office. More

by kreed19531
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quinten and Lord
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Nov 23, 2022 -

Mercedes-Benz of Marietta responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 783-5171. We'd appreciate the chance to make your experience a positive one.

November 18, 2022

Excellent and friendly customer service. Technician communication well with status of my vehicle. Would highly recommend this dealership. More

by dubberly0305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Nov 22, 2022 -

Mercedes-Benz of Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2022

I feel this was the best car buying experience I have had. Very friendly and helpful. More

by TME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice Miller , Eric Dixon, Ray Cockerhan
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Nov 17, 2022 -

Mercedes-Benz of Marietta responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

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