Mercedes-Benz of Marietta

Price of the service quoted initially was very high and after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the part and service separately. This left lot of bitterness with service rep and they did not offer loaner though car was with dealership for around a week. Post service defect was found where car front seats would not operate post steering lock replacement.None of the sales representatives are available on call for clarification or status of repairs. Would not recommend this dealer.as they seem to rip the customer and provide poor service. More

Ahmad is responsive and pleasant to work with. The time that is took however to get the tire was concerning. I was without my car for over a week. Ahmad did explain though, that I could have driv The time that is took however to get the tire was concerning. I was without my car for over a week. Ahmad did explain though, that I could have driven the car because they are run flat tires. It would have just required me to constantly keep a check on the tire pressure. More

Service people, Bobby and Amad, are very efficient and helpful. They always make my visit to the service center. A good experience. helpful. They always make my visit to the service center. A good experience. More

My sale consultant Lord Elsalaam was very courteous and professional. I had my wife car personally built and customized and Mr. Elsalaam made the entire process comfortable and easy. He also kept constant professional. I had my wife car personally built and customized and Mr. Elsalaam made the entire process comfortable and easy. He also kept constant communication with us from the moment the vehicle was on the assembly line until it was delivered to the dealership. I highly recommend this dealership and Mr. Elsalaam as a sales consultant to anyone looking to buy or lease. More

Rob was very nice and prompt. He helped me in a timely manner and made sure I had all the answers to my questions! Defiantly will going back to him! He helped me in a timely manner and made sure I had all the answers to my questions! Defiantly will going back to him! More

Mr. Castro was very knowledgeable and professional when he explained, with clarity, my service needs. Very pleasant experience. Thanks again for destressing concerns about the severity of my vehicle repa he explained, with clarity, my service needs. Very pleasant experience. Thanks again for destressing concerns about the severity of my vehicle repair. More

I got Great Service from the service advisor and technicians, Staff was very friendly and courteous, technicians, Staff was very friendly and courteous, More

This dealer had been pretty good to us. Thanks for your service. The rates are just too high. Thanks for your service. The rates are just too high. More

We loved our experience with MB of Marietta. Tyler Simmons was our sales guy. He was very knowledgable and made the entire process enjoyable and stress free. Definitely not the typical dealer Tyler Simmons was our sales guy. He was very knowledgable and made the entire process enjoyable and stress free. Definitely not the typical dealer experience! More

I had the worse experience at the dealership and finance manager Raymond Cockerham did me a bad deal on my 2023 e450 Mercedes Benz. They had to redo my deal and Ernest Dixon lied like they where going to gi manager Raymond Cockerham did me a bad deal on my 2023 e450 Mercedes Benz. They had to redo my deal and Ernest Dixon lied like they where going to give me all of my 3 products for free with my wheel/tire insurance, gap, and my 4 yr maintenance plan. Everytime I need my car serviced my contracts keep getting cancelled, and I have to keep calling this dealership to fix the issue. This has happened 4 times within 6 months of me buying the vehicle, and now my gap insurance is cancelled in which it still haven’t been put back on my vehicle. They never processed the paperwork correctly to transfer my products to my second finance agreement they had to do! I will never in my life buy another vehicle at this dealership and they have truly got on my last nerves! More