Mercedes-Benz of Marietta - Service Center

The service and experience at this dealership was great. The wait time was a little long because it was the weekend, but the employee who assisted me was very helpful and updated me periodically throughout The wait time was a little long because it was the weekend, but the employee who assisted me was very helpful and updated me periodically throughout my service appointment. More

Terry Castro was extremely helpful in getting my driver's seat repaired for a second time. My new GLE350 front seat had torn and had to be repaired under warranty. seat repaired for a second time. My new GLE350 front seat had torn and had to be repaired under warranty. More

Jorge was very professional and kept me apprised of the status of my service throughout the process. status of my service throughout the process. More

Service assistant needed better customer service training, was not pleased with how I was treated. training, was not pleased with how I was treated. More

Dealership is clean and customer waiting friendly. Wifi was strong and vending machines had a nice selection. Wifi was strong and vending machines had a nice selection. More

My experience with the service and Jorge was beyond expectations. Jorge was courteous and helpful. However a follow up call on another vehicle service was never returned, surprisingly enough. This w expectations. Jorge was courteous and helpful. However a follow up call on another vehicle service was never returned, surprisingly enough. This was a contrast and suprise to my in service experience. More

Helpful and got the work done quickly and correctly. This was a follow up to correct a minor issue on my new car that was also purchased at this dealer. This was a follow up to correct a minor issue on my new car that was also purchased at this dealer. More

Had a vey nice experience with this dealership. Bobby F. was my service person and did all he could do to assist with our insurance claim. Thanks. Bobby F. was my service person and did all he could do to assist with our insurance claim. Thanks. More

I always have a good experience when I come here. The staff is very helpful and friendly. The staff is very helpful and friendly. More

Ahmad is great! ! He is very knowledgeable and super accommodating. A great representative at This location. I’ve visited this dealership for service several times ! He is very knowledgeable and super accommodating. A great representative at This location. I’ve visited this dealership for service several times in the past two years and he not only remembers who I am. But goes above and beyond to get my car serviced quickly. More