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Mercedes-Benz of Marietta - Service Center

Marietta, GA

4.3
217 Reviews

217 Reviews of Mercedes-Benz of Marietta - Service Center

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March 27, 2022

While I love the employees it seems as if the actual service providers aren't up to part. I went in for service and they said everything was well with my car. with the exception of new tires. I knew th More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
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Mar 31, 2022 -

Mercedes-Benz of Marietta responded

Hi Stephanie, thank you for bringing this matter to our attention. Please call our General Manager at (770) 783-5171 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 27, 2022

I am very impressed with my service advisor. He communicates effectively, follows up, and is knowledgeable. More

by Judge Bodiford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
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Mar 30, 2022 -

Mercedes-Benz of Marietta responded

Hi Judge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 25, 2022

Bobby was very helpful and kept me informed throughout the process. It was a pricey repair but that is what it is unfortunately. More

by gtogtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
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Mar 30, 2022 -

Mercedes-Benz of Marietta responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Customer and vehicle services were good. We are pleased to have this dealer service center nearby. More

by Matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Supervisor Jake
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March 24, 2022

I loved my Experience! Ashleigh was so sweet and pleasant. They serviced my car very well!! Thank You More

by Wanda.rackley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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March 24, 2022

They are good and thorough when it comes to service, but it’s difficult to get thing’s done to your vehicle when they don’t offer loaners. More

by Sammy Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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March 22, 2022

Was waiting on vehicle and it took 4 hours to get a Service B job and I was left waiting while car was finished about 30 minutes more until told it was ready. Then the service tech gave me a summary of More

by love2listen41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derreck
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