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Mercedes-Benz of Marin

San Rafael, CA

4.6
157 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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157 Reviews of Mercedes-Benz of Marin

May 25, 2019

Mercedes c63 Jerry M. Is great, this is the second car I bought from him. Very professional and helpful. I would recommend to everyone. I’m very happy! Dani More

by Slaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE, HERBERT SCHONIAN, Steven Hendricks
May 28, 2019 -

Mercedes-Benz of Marin responded

Good Morning Daniel, Thank you so much for this kind review posted about Jerry Malone and the team and welcome back! Make it a great day and thank you once again, for entrusting us with your car care needs. Kary Loefler Guest Relations Director

May 22, 2019

Excellent Experience Yesterday I purchased a car from Mercedes-Benz of Marin. I worked with Mike Christian and David Lu. Mike greeted me when I walked in and had the car More

by Mikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lu, Mike Christian
May 22, 2019 -

Mercedes-Benz of Marin responded

WOW - THANK YOU so much, for making us all smile at Mercedes-Benz of Marin - I'm so delighted to read of the caring attention provided by a few of our team members. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen us, for your car care needs. Make it a great day and keep spreading the word about Christian / David we can never have enough business. Kary Loefler Guest Relations Director

May 18, 2019

Ease and courtesy We were not sure which brand of vehicle we would purchase, but the professionalism and ease of the Mercedes Benz dealership of Marin sealed the deal. More

by San Francisco residents
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milly Hu , JERRY MALONE
May 20, 2019 -

Mercedes-Benz of Marin responded

Hi San Francisco residents, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Jerry and Milly. We know you have many choices when selecting a brand/dealer and were honored you have chosen Mercedez-Benz of Marin! Congratulations and keep spreading the word about Mercedez-Benz of Marin. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 15, 2019

Bad dealership experience I leased my Mercedes 2019 a couple weeks ago and to find out that some of the car specs I was promised wren't there. The sale was very quick I wasn't More

by Okidoki
Recommend Dealer
No
Employees Worked With
David Lu , Robin Im
May 08, 2019 -

Mercedes-Benz of Marin responded

Good Afternoon Okidoki, My name is Robert Kane, Guest Relations Manager for our campus. First, I would like to apologize for your disappointing experience with our dealership. We pride ourselves on offering a level of personal service that is among the best in the world and it greatly concerns all of us when we fail to live up to the expectations of our guests. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. I welcome the opportunity to discuss this matter further with you at your earliest convenience. Please feel free to contact me directly at 415.233.6509 ext. 5525 or robert.kane@mbofmarin.com We value your business and look forward to hearing back from you. Robert

April 06, 2019

Great Experience I had a great experience wth Jerry Malone and Stephen Prasompetch at this dealership. They put together a great offer for me that I could not refuse. More

by CKali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE
March 25, 2019

A Very Pleasant Experience As my lease was about to expire in May, I ventured into the dealership to find out my options. From the very start of my visit, I was greeted warmly. More

by Stacey C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Flinn, JERRY MALONE
March 25, 2019

Amazing Teamwork Jerry Malone and the finance team worked very hard to get me in my dream car! highly recommend them. A special thanks to John Aizarani More

by Kirstenkane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Im, JERRY MALONE, John Aizarani, HERBERT SCHONIAN
March 12, 2019

Leasing a new car This was a great experience with Jerry Malone. He was extremely helpful with the trade in/lease arrangement and in helping me understand the new equi More

by candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY MALONE, Marilyn Choy
February 22, 2019

Excellent service Jerry Malone and Frank Andretta really listened to what I needed and worked with me to find the best car for me with the best deal. Thank you Frank an More

by Dangerharb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
February 22, 2019

Frank and Jerrybare the best !! Frank Andretta is amazing. Every car buying experience has been the best and that’s why I continue to come back and always refer my friends without r More

by 17147Cedar!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ANDRETTA, JERRY MALONE
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