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Mercedes-Benz of Memphis

Memphis, TN

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7 Reviews

5389 Poplar Ave

Memphis, TN

38119

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Showing 7 reviews

October 22, 2021

I made an early appointment to have the brake fluid I made an early appointment to have the brake fluid flushed and was told I could use my $150 coupon. I was informed I needed two new rear tires whic More

by Phil
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Don’t know. Did not introduce themselves and no business card.
August 12, 2020

Jeff and the service team saved us!! My husband and I were driving home to Texas after a visit to PA. We stopped in Memphis for the night and the next morning, ready to get on the road, w More

by Michelle G.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
April 11, 2013

What a wonderful opportunity to express our thanks for having an automobile dealership in Memphis, Mercedes-Benz of Memphis, that stands head and shoulders above any other automobile dealership we have ev More

by luandtom
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Crum
June 13, 2012

I have been a Mercedes Benz of Memphis customer for several years now. After purchasing and loving my 1st Mercedes I decided to buy my 2nd one from them. Ellen Tutor and the entire service department s More

by kluckett
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Tutor
September 24, 2010

Tom, the Internet Sales Manager, and I had communicated by e-mail and phone over a two+ week period and I knew more about this auto and dealer than ANY other in the past. He knew this particular Mercedes v More

by tbates57
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hammond, Jeff
October 06, 2009

Bought a new car from him, but he did not do the new car walk-through, explain the warranty, explain car controls or anything he was supposed to do. MB sent me a survey about my experience and when I filled More

by BeLittle
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Desmond
November 14, 2003

Bought our first ever Mercedes-Benz from them, a ML320 when they first come out. Car had numerous problems as everyone now knows, but the dealership was less than helpful and sometime straight out rude. More

by MLightfoot
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Fred
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