Mercedes-Benz of Miami

Santiago Espinosa gave me an excellent service, he was very professional. I I I I I I I I I I I I I I very professional. I I I I I I I I I I I I I I More

Very helpful and friendly stuff. They made my purchase easy. easy. More

They very profesional, Ashley was very nice and the manager Mike Ochoa is awesome service manager Mike Ochoa is awesome service More

Mercedes of Miami was absolutely the best dealership I’ve visited, overall. I have been looking for a car; a perfect match since June of 2021. At Mercedes of Miami I had finally found the right fit. Everyone visited, overall. I have been looking for a car; a perfect match since June of 2021. At Mercedes of Miami I had finally found the right fit. Everyone was very polite, kind and helpful. Particularly my car salesman Daniel Linares, I really want to highlight him. He was VERY patient, honest and helpful. Out of all the cars salesmen that I encountered he was the best! Most car shopping experiences can be exhausting and disappointing but Daniel listened to my concerns and delivered based on what I wanted. I couldn’t be more thankful for Daniel, Will and the rest of his team over at Mercedes of Miami. I will be back, God willing! 🤗 More

My new GLE 350 have a leak in the air conditioning system. The dealer service tried to find it, but was not able. Finally they recharged the system (after three days in the shop) and, because I have t system. The dealer service tried to find it, but was not able. Finally they recharged the system (after three days in the shop) and, because I have to leave the country for some days, they ask me to come back at my return to continue trying to find the leak. For the time in the shop they gave me a loaner. They were kind enough, but it is difficult to understand that to find a leak in a new vehicle, could take more than three days. More

Horrible !!!!!!No other words can explain the sheer Horrible !!!!!! No other words can explain the sheer unprofessional, disrespectful and disregard to handle a customer. Horrible !!!!!! No other words can explain the sheer unprofessional, disrespectful and disregard to handle a customer. More

I did an online inquiry requesting pricing information and availability and to no surprise was promptly contacted by a sales rep. The transaction was negotiated and arranged by phone and I just had to sho and availability and to no surprise was promptly contacted by a sales rep. The transaction was negotiated and arranged by phone and I just had to show up and sign. Excellent service! Thank you. More

I requested information online regarding Sprinter vans and I was contacted by Ricardo Vargas within a short amount of time. He sent us pictures of the vehicles we were interested in and he knew the status and I was contacted by Ricardo Vargas within a short amount of time. He sent us pictures of the vehicles we were interested in and he knew the status of each vehicle. He was very pleasant and professional. Our buying experience was quick, smooth, and enjoyable. I would highly recommend him and the dealership. More

Best dealer in attention, effort, genteelly and good very good customer service, they do every effort for you convenience than you Manny and thank you to finance department good customer service, they do every effort for you convenience than you Manny and thank you to finance department More

Carlos was very nice and informed me of things that when I leased my Mercedes at the Pembroke Pines dealer did not do so. I was never informed that I could buy more miles. I was told after I signed all th I leased my Mercedes at the Pembroke Pines dealer did not do so. I was never informed that I could buy more miles. I was told after I signed all the papers that I only had 7500 miles year. I was also never told that the battery was included in the lease. I was also never told that when I lease the GLC 300 it had over 5000 miles that I only had two free oil changes. I was not informed many things that Carlos in the Miami Gardens dealer informed. Best Regards Aymara Benitez benitza@bellsouth.net More