Mercedes-Benz of Mobile

Deceptive and Dishonest all the way up Sales Person Leonard Jean-Louis to the General Manager Jim Sullivan. We had an agreement on ordering a G63 for my wife at $60k over sticker. Led me on all day abo Leonard Jean-Louis to the General Manager Jim Sullivan. We had an agreement on ordering a G63 for my wife at $60k over sticker. Led me on all day about the pricing is approved. Submitted my information to them to be bait and switched to $100k over and a claim that the allocation for orders they presented sold last week. The most disrespectful part is the lack of shame when they question the intelligence of clients when common sense ponders why would you gather my information for the deal and then claim the cars have been sold last week and you can find another spot for almost double the price. More

Nobody ever called me at all. I guess they didnt need our business. We bought a BMW instead. So they suck business. We bought a BMW instead. So they suck More

Had an amazing out-of-state purchase with Mercedes-Benz of Mobile! My salesperson Zahc was very attentive and responsive. The sales manager for my Certified Pre-Owned Mercedes SUV, Mark, was very helpful a of Mobile! My salesperson Zahc was very attentive and responsive. The sales manager for my Certified Pre-Owned Mercedes SUV, Mark, was very helpful and approved a deal that made sense for both sides. And they even shipped my vehicle to me, which arrived in perfect condition! Highly recommend this dealership for new or used Mercedes-Benz purchases as they treat you like family! More

I took my car in for a service that they said would take 2 hours and even though we called to check it still took 4. They were unprofessional and did not fix the tilt as requested. I had to take it back a s 2 hours and even though we called to check it still took 4. They were unprofessional and did not fix the tilt as requested. I had to take it back a second time. More

Professional top rate! It is nice to purchase a vehicle 2300 miles away with confidence. That's what I got! Honesty and integrity. Thank you Clarence and Mark. 2300 miles away with confidence. That's what I got! Honesty and integrity. Thank you Clarence and Mark. More

The service was great!Also the people that were were The service was great! Also the people that were were great the service manager was friendly and took care of me and my vehicle. Thanks The service was great! Also the people that were were great the service manager was friendly and took care of me and my vehicle. Thanks More

Very attentive staff! Very appreciative of you being a customer. They listen to your concerns and act on them to your satisfaction. Very willing to accommodate your schedule. customer. They listen to your concerns and act on them to your satisfaction. Very willing to accommodate your schedule. More

Mercedes - Benz of Mobile is always terrific to work with. Appointment for Saturday was kept and service to my cars was done in a timely manner as scheduled. Customer service is always tops at the deal with. Appointment for Saturday was kept and service to my cars was done in a timely manner as scheduled. Customer service is always tops at the dealership. More

As usual, Dan took care of my repair situation in a courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. More