Mercedes-Benz of Mobile

As usual, Dan took care of my repair situation in a courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. courteous and professional manner. he is especially attentive when repair has to be redone or rechecked. More

Mercedes - Benz of Mobile is always terrific to work with. Appointment for Saturday was kept and service to my cars was done in a timely manner as scheduled. Customer service is always tops at the deal with. Appointment for Saturday was kept and service to my cars was done in a timely manner as scheduled. Customer service is always tops at the dealership. More

Took my vehicle in due to a brake light being out. They found two recall issues. Also I needed tire sensors and they got those ordered💓 found two recall issues. Also I needed tire sensors and they got those ordered💓 More

I had my first bad experience with the service on one of my vehicles last week, checked roof and electrical system is faulty now, went to evaluate roof, now vehicle will not start or go in drive when igniti my vehicles last week, checked roof and electrical system is faulty now, went to evaluate roof, now vehicle will not start or go in drive when ignition starts. I have to use another vehicle now to drive to work. More

Very knowledgeable and courteous staff, from the service writers to clerk. They always treat me like family. They called me several times to provide updates on the progress of the repair of my vehicle. Sale writers to clerk. They always treat me like family. They called me several times to provide updates on the progress of the repair of my vehicle. Salesmen may be responsible for the initial sale of a vehicle, but the service department can be the difference in whether a couple is a repeat purchase. More

I am a long time customer. Service and employees were great as usual. Had to wait a week and a half for an appointment. I understand that the wait time for appointment is probably due to the pandemic; sa great as usual. Had to wait a week and a half for an appointment. I understand that the wait time for appointment is probably due to the pandemic; safety reasons. More

My service advisor, Dan Foley, offered and delivered professional and friendly service. I was informed about the time and estimated cost to complete the work. professional and friendly service. I was informed about the time and estimated cost to complete the work. More

This dealership will bend over backwards to make you a satisfied customer. Even the general manager, Jim Sullivan picked up my car and allowed me to keep a loaner for several days. You just cannot cannot satisfied customer. Even the general manager, Jim Sullivan picked up my car and allowed me to keep a loaner for several days. You just cannot cannot ask for a better treatment. Such a pleasure to deal with them. More

My experience was pleasingly pleasant from exiting my car until it was retuned to me afterwards. The Customer service was excellent. I expected no less. car until it was retuned to me afterwards. The Customer service was excellent. I expected no less. More

Dan Foley is excellent. He was able to prearrange a courtesy vehicle, listened to the issues I was experiencing and ensured all issues were repaired. He called to keep me updated during the repair pha courtesy vehicle, listened to the issues I was experiencing and ensured all issues were repaired. He called to keep me updated during the repair phase. More