Mercedes-Benz of Mobile

My experience was pleasingly pleasant from exiting my car until it was retuned to me afterwards. The Customer service was excellent. I expected no less. car until it was retuned to me afterwards. The Customer service was excellent. I expected no less. More

Super fast service and with a smile Dan and Greg are great . Arrived to get a key and have programmed they literally ran out took care of us and sent us on our way Best service ever great . Arrived to get a key and have programmed they literally ran out took care of us and sent us on our way Best service ever More

Very positive experience with Mercedes Benz of Mobile. Service advisor Kevin Archer was great and very helpful in repair process and communication throughout. The process. Service advisor Kevin Archer was great and very helpful in repair process and communication throughout. The process. More

Kevin was very helpful and keep me informed throughout the process. He gave me options and made sure I was completely satisfied. Definitely pleased with him. the process. He gave me options and made sure I was completely satisfied. Definitely pleased with him. More

Top notch dealership with a top notch salesman... Alfred Brown is a first class salesman/individual, very pleasurable experience from the start. Whether you’re buying new or used I’m sure he’ll take care of Brown is a first class salesman/individual, very pleasurable experience from the start. Whether you’re buying new or used I’m sure he’ll take care of you start to finish, very knowledgeable about what he’s selling, know what he’s selling, specifications and how all the bells and whistles work... thirty five plus years of experience and it shows, I feel it’s truly not just a sale it’s service before and after the sale. Went back a few days later to have car washed and filled up since the rainy day of purchase was not suitable. Alfred had everything we were lacking at the time of sale then and ready to go!!! A+ would highly recommend and definitely will be a returning customer like 99% of his customers are glad to be a part of his family. THANKS A LOT More

My experience was very professional and at the same time caring! I contribute this great service to the outstanding Mercedes representative, Mr. Robert Neal. I thank him for making me feel safe and comforta caring! I contribute this great service to the outstanding Mercedes representative, Mr. Robert Neal. I thank him for making me feel safe and comfortable in leaving my vehicle for service. I like to thank him for ensuring my vehicle was decontaminated. Keeping me safe and free from the virus! Thanks Mr. Neal! More

Alfred Brown was great to work with. He did everything I ask him to do & answered all my questions online before I even met him. Hard worker that earns your business. ask him to do & answered all my questions online before I even met him. Hard worker that earns your business. More

Alfred was the best! Thank you and Mercedes Benz of Mobile for going the extra mile and for making my birthday extra special!!!! hands down the best customer service around! Mobile for going the extra mile and for making my birthday extra special!!!! hands down the best customer service around! More

Every time I pull in with my car or my daughters I am promptly greeted and asked what can they do for me . Tony is our service customer rep and he always goes over and beyond . I would highly recommend promptly greeted and asked what can they do for me . Tony is our service customer rep and he always goes over and beyond . I would highly recommend this dealership . More

Your staff was very friendly & attentive to my concerns. Upon my arrival I was immediately approached & directed to the person whom could assist me. Thanks Upon my arrival I was immediately approached & directed to the person whom could assist me. Thanks More