Mercedes-Benz of Modesto

My problem wasn't solved but it happens so seldom unless it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned an it happens for them to see it they can't seem to fix it - however Chris was my service adviser and he did find that my wheels needed to be aligned and my car drove so much better after the alignment. Chris was very helpful I will ask for him each time I take my car for service or any other problem I have with it. I also will recommend Chris to all my friends that take their car to Mercedes-Benz of Modesto. More

I bought three vehicles from Modesto dealership 2020worse year in service I m completely not satisfied I bought it past three years 2 SUB on 0 miles brand new this time I called some times ten time 2020worse year in service I m completely not satisfied I bought it past three years 2 SUB on 0 miles brand new this time I called some times ten times left message never received call very bad service this year I ended up going to BMW More

I was looking for a vehicle for a mobile showroom. I am an independent sales representative for Pendleton. It’s a big line and my Ford Explorer was not large enough. Fleet sales at Ford did not seem inte an independent sales representative for Pendleton. It’s a big line and my Ford Explorer was not large enough. Fleet sales at Ford did not seem interested in my business. Terry at Mercedes took very good care of me and worked hard to earn my business and return business. More

I went for a recall replacement and service was good and fast , everything was professional and offer me ride while waiting overall very good service. fast , everything was professional and offer me ride while waiting overall very good service. More

Great service took my car in for service and was taken care by the service advisor very professionally ,he also told me the car a recall item also and took care of both the service and recall also gave me care by the service advisor very professionally ,he also told me the car a recall item also and took care of both the service and recall also gave me a loaner ,will definitely go back More

very unhappy w/service dept. The service department leaves a lot to be desired. Chris happened to be my service advisor and apparently he couldn't figure out how to enter an basic oil change/service an leaves a lot to be desired. Chris happened to be my service advisor and apparently he couldn't figure out how to enter an basic oil change/service and a recall for an airbag repair. My car has 33,000 plus miles and I was to do a 60K service which include besides the oil change; a change of sparkplugs acc to Chris. I was quoted almost $800.00 for the service. I questioned to mileage and the service schedule. and I asked for a discount if I had a coupon which I didn't but Chris knocked off $50.00 off the initial estimate which I consider outrageous. I came home and told my wife and nearly had a heart attack. I called service department and cancelled but told Chris to go ahead w/oil change. Long story short. my bill ended costing me $238.00 for a simple oil change which I never paid so much to have done. I think this was the last time I visit your dealership. I will in the future talk to my mechanic in town or go to Fresno as last resort. More

I just want to express my heartfelt gratitude for the stellar service I received from Al Van Buren and his team, they're professional and friendly. stellar service I received from Al Van Buren and his team, they're professional and friendly. More

Always a pleasure to meet the staff; they are always friendly and courteous. Cost of repairs is too expensive. Need more courtesy cars especially when the repair takes time. friendly and courteous. Cost of repairs is too expensive. Need more courtesy cars especially when the repair takes time. More

MBZ of Modesto is the BEST Dealership We have ever had the pleasures of dealing with. Staff are always friendly and professional in every aspect of the Dealerships. the pleasures of dealing with. Staff are always friendly and professional in every aspect of the Dealerships. More

The Mercedes of Modesto Team is simply the best. 15 months post sale and we are still awe struck at the way we feel “pampered” whenever we have a service need. Sean Sands, our service concierge, always months post sale and we are still awe struck at the way we feel “pampered” whenever we have a service need. Sean Sands, our service concierge, always goes above and beyond expectations in order to see to it we get the very best of care. We would recommend to anyone looking for the best quality product and service to run to M. B . Of Modesto! More