Back

Mercedes-Benz of Monterey

Monterey, CA

not yet
rated
51 Reviews

498 Fremont Street

Monterey, CA

93940

Directions

Filter Reviews by Keyword

By Type

Showing 51 reviews

March 06, 2022

Hector was prompt about answering any questions I had, as well as taking photos for me. More

by stevendixon1944
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector
February 07, 2018

E300 2017 Loaner asked for lease quote for 24/10k miles for E300 2017 Loaners. msrp 57645 with sale price 43975. she gave a quote of 787 per month with 1457.10 down More

by thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriella Clifton
September 12, 2017

repeat customer I get an SUV and a convertible serviced here, and bought on of the cars from them. Service is professional and timely, but very expensive. PROVIDING L More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GABBY AND ALTON
March 12, 2017

Poor effort to service customer. A couple of weeks ago Roberta Huntington had a service appointment and asked that she be called when service was completed. You did not call and she o More

by zlouish1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Yamanto was who we spoke with yesterday.
July 22, 2015

Best Car Buying Experience Ever!! My husband and I leased a 2015 ML400 from Mercedes-Benz of Monterey and we couldn’t be happier! We have never owned a Mercedes before and the experien More

by nicole24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Shaker, Paul Mattingly
July 01, 2014

Give this dealer a try and you won't be disappointed! I could have never imagined purchasing a Mercedes-Benz until I did on Saturday June 28, 2014. Pat Yates, Paul Mattingly, and Shawn Ford done a wonderf More

by naunmercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Pat Yates, Mr. Paul Mattingly, and Mr. Shawn Ford
February 03, 2013

After seeing online what we thought would be the perfect used car for our daughter, we contacted the dealership to obtain details. Steve Wright, who responded to our initial inquiry, provided exceptional se More

by martin49er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wright, Paul Mattingly
November 05, 2012

I have had an awesome experience with Mercedes @Monterey. I was looking for a CPO C63 AMG which is not common; Steve was extremely helpful over the phone, and even better when I went down for the test drive. More

by jupetan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wright, Paul Mattingly
August 17, 2012

I can't say anything bad about these guys. They gave me a great value on my trade-in and made my second Mercedes Benz buying experience both delightful and easy. The knowledge and courtesy you will get from More

by MikeD559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug DiTullio, Steve Rothstein, Sean Ford
July 26, 2012

I first contacted the dealer over the phone and they were very helpful. They went out inspected a car for me and priced the car over the phone, the price was better than anticipated. Drove 3 hours to deale More

by JDA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella Clifton
1
...