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Mercedes-Benz of Music City

Nashville, TN

4.9
855 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 855 reviews

August 15, 2023

Kira Jackson is by far the best when it comes to buying a Mercedes! No pressure, no pushing, just honest and sincere. She knows her Mercedes! If she doesn’t know the answer she works hard to find it. It was More

by D Jodry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everett , Kira Jackson, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear D Jodry, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that Kira Jackson provided you with such an outstanding buying experience. Her approach of honesty, sincerity, and knowledge is truly appreciated. It's wonderful to know that Kira's assistance made your car-buying journey a pleasure, and we're grateful for your kind words. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're excited to have you as a satisfied customer. Best regards, The Mercedes-Benz of Music City Team

August 15, 2023

See Bea Kira. They will take great care of you! They found what I needed and took care of all the specifics. Great experience! More

by bgrass25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beatrix Mohsenin, Phillip Johnson, Kira Jackson, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear bgrass25, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that Bea and Kira provided you with great care and helped you find what you needed. It's fantastic that they handled all the specifics for you, making your experience a great one. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 08, 2023

After a few years of challenging the Service department, it became time to move over to Sales. Mr. Emilio Valdivia was professional and empathetic, found us the vehicle to meet our needs, and closed the dea More

by CherokeeFPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emilio Valdivia
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear CherokeeFPE, Thank you for sharing your experience with us at Mercedes-Benz of Music City. We're glad to hear that after encountering challenges with the Service department, your experience with our Sales department, particularly with Mr. Emilio Valdivia, was professional and satisfying. It's great to know that Emilio was empathetic and able to find the right vehicle to meet your needs. We appreciate your kind words about his service and the efficient closing of the deal. Best regards, The Mercedes-Benz of Music City Team

August 07, 2023

Both Kira and Izac were tremendous to work with and made the entire process seamless. I truly appreciated their diligence and attention to detail throughout. Because of their effort I had a great experien More

by dmorway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coty Anderson, Kevin Taylor, Izac Aziz, Kira Jackson
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear dmorway, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that both Kira and Izac provided you with tremendous assistance and made the entire process seamless for you. It's fantastic that their diligence and attention to detail contributed to your great experience. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 04, 2023

Dustin was great during the negotiations and final sale. He went above the initial sale to take of additional services: wi Dow tint and ceramic coating. More

by hancockpt06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Durham, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear hancockpt06, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're delighted to hear that Dustin provided great assistance during the negotiations and final sale of your vehicle. It's wonderful to know that Dustin went above and beyond to ensure additional services like window tint and ceramic coating were taken care of as well. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

August 01, 2023

Excellent service, friendly sales and great cars! This is the first time I have ever bought a Benz and I am loving it! More

by Zhouchong Li
Recommend Dealer
Yes
Employees Worked With
Chris Popin, Drew Davis
Aug 29, 2023 -

Mercedes-Benz of Music City responded

Dear Zhouchong Li, Thank you for sharing your positive experience with us at Mercedes-Benz of Music City! We're thrilled to hear that you received excellent service, encountered friendly sales staff, and found great cars to choose from. Congratulations on your first Benz purchase! We're delighted that you're loving your new car. If you have any more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Best regards, The Mercedes-Benz of Music City Team

July 31, 2023

Always a pleasure doing business with this dealership. The General Manager, Edwin Vickery, oversees a very professional group of employees. More

by Sam Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Xavier Darden, Edwin Vickery
July 26, 2023

Izac Aziz at Mercedes Benz of Music City provided my wife and me with the most professional and enjoyable experience we have ever had purchasing a vehicle. Thank you to Izac and Music City Benz!! More

by Jonathan Hackmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Vickery, Izac Aziz
July 25, 2023

My new car was purchased with the assistance of John Bailey (in my opinion one of the best, most personable, knowledgable salesman on the team!!!). John was there the entire way answering all of my que More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bailey, Kevin Taylor, Drew Davis
July 23, 2023

Great organizational structure, marketing & leadership, but one of your greatest assets is the effectiveness of human service especially as it relates to Xavier. Darden. More

by Maynard
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Darden
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