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Mercedes-Benz of Music City

Nashville, TN

4.9
855 Reviews

734 Envious Lane

Nashville, TN

37217

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Showing 855 reviews

November 18, 2022

I was very pleased with the service we received. We will definitely return when the need arises! More

by wattsburning
Recommend Dealer
Yes
Employees Worked With
George Lund
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

November 18, 2022

We have had a pleasant relationship with both Sales and Service. Our sales person, John Bailey was very through and easy to work with. I would recommend a friend to this dealership. More

by chuck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Agresti, John Bailey
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

November 17, 2022

Excellent service from the service department, as usual. It's why I drive an extra hour to get my car serviced. I believe the shop floor is clean enough to eat a meal from. Kevin helped me. More

by lancemize
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for your wonderful review! It was a pleasure to hear about your experience with us on Google. We appreciate you for taking the time to share your feedback and let us know how we did. This is the fuel that drives our team in creating unique product experiences.

November 15, 2022

George, our service manager, was extremely helpful and patient. Took the time to work with me even after I made changes to my service request and payment process. More

by tony.o
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lund
Dec 27, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

November 15, 2022

My GLB recently went in for several recall items. My service advisor, Devin, told me that it might take several days to finish with my car, but I was given a loaner car to drive. All the service was More

by mkant
Recommend Dealer
Yes
Employees Worked With
Devin, Beatrix Mohsenin
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the excellent review! We are glad that it met your expectations and that you enjoyed our service. We look forward to seeing you in the future.

November 15, 2022

So quick and efficient. Staff is courteous and friendly. Five stars all the way around! More

by Jennmyers47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetric Clark
Dec 27, 2022 -

Mercedes-Benz of Music City responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is exceptional customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

November 10, 2022

All of the people I interacted with were very knowledgeable and friendly, especially Jonathan Olinger. More

by Bcook
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Cavett, Jonathan Olinger
Nov 15, 2022 -

Mercedes-Benz of Music City responded

Thank you for the 5 star review of Jonathan and Sam - we appreciate it!

November 06, 2022

I have purchased several vehicles from them in the last several years. Each time it was a pleasant experience. Their staff is professional and easy to do business with in all areas. More

by wspain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Agresti, Samuel Cavett, Emilio Valdivia, Jeff Mullins, Coty Anderson, Kevin Taylor
Nov 15, 2022 -

Mercedes-Benz of Music City responded

Thank you for the repeat business and glowing review!

November 03, 2022

I really enjoyed my experience at Mercedes-Benz of Music City. I recently purchased a 2022 GLB 250 and Dustin Durham was fantastic in helping myself and my wife navigate the new car buying experience. I wou More

by John N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Durham
Nov 03, 2022 -

Mercedes-Benz of Music City responded

We can’t thank you enough for the kind words about Dustin . Your review means a lot to us and lets us know we’re on the right track!

November 02, 2022

I had a very great working relationship with Dustin Durham. he was very knowledgeable of all the bells & whistles. He was a big help. Killian Davis also was a great asset in my purchase. More

by wfwilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Killian Davis, Dustin Durham
Nov 02, 2022 -

Mercedes-Benz of Music City responded

We are so happy that you enjoyed your experience at our store. Thank you for leaving a review. Your feedback helps us improve our business and reach more customers like you! We look forward to seeing you again soon.

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