Mercedes-Benz of Music City

John Bailey and Keith Ertell made this buying experience our best ever. Their professionalism and customer service is unmatched. John let my husband and I describe what we were looking for and he picked our best ever. Their professionalism and customer service is unmatched. John let my husband and I describe what we were looking for and he picked the car on the first try. We looked at other options but it is like he could read our minds! We trade cars every 18-24 months and we will never go anywhere else. Thank you both for making our experience not only painless but outstanding! More

Isaac is an excellent representative for Music City Mercedes. My experience was seamless thanks to his attentiveness and the efficiency of the organization. From start to finish, the experience was a Mercedes. My experience was seamless thanks to his attentiveness and the efficiency of the organization. From start to finish, the experience was almost as good as the beautiful new E450 I drove home. More

Excellent service and attention to detail. All contact was very professional and done in a timely manner. All contact was very professional and done in a timely manner. More

The EQS was an all new experience for me. Emilio Valdivia made it smooth, answered questions and helped me make the change to all electric. Keith Justis has been the hands on guys helping Emilio Valdivia made it smooth, answered questions and helped me make the change to all electric. Keith Justis has been the hands on guys helping me learn the EQS and helping the EQS learn me. I appreciate the Music City team - thanks guys More

Emilio Valdivia was great to work with. I traded my leased 2020 for a new E450 2022 and it was a seamless transaction. I've worked with Emilio for years, and he is the best. I traded my leased 2020 for a new E450 2022 and it was a seamless transaction. I've worked with Emilio for years, and he is the best. More

Bea Mohsenin is outstanding. She is the best, most knowledgeable sales person I have ever encountered. She knows & understands the nuance of selling luxury cars. She is extreme She is the best, most knowledgeable sales person I have ever encountered. She knows & understands the nuance of selling luxury cars. She is extremely helpful but never pushy. Her follow through & followup is awesome. She does what she says. Overall, everyone at MBMC was helpful, courteous & professional. Bea is just a cut above. Ask for her when you go there. More

Top notch service! I had an issue with a part for my car and they gave me a 450 S class 7 seater SUV for 2 1/2 months! Who does that? My sales person is John Bailey, I had an issue with a part for my car and they gave me a 450 S class 7 seater SUV for 2 1/2 months! Who does that? My sales person is John Bailey, and he is very responsive and knowledgeable, and always there for me. My highest recommendation! More

Bought out my leased vehicle. MBFS could not have screwed it up more. MB of Music City to the rescue. Mike Karle did an outstanding job taking me through the process and it was a MBFS could not have screwed it up more. MB of Music City to the rescue. Mike Karle did an outstanding job taking me through the process and it was about as easy as it gets. I will definitely work with Mike Karle and MB of Music City in the future More

Bought a Mercedes here in 2018. Got a call from my salesman Xavier telling me about a car he had that he thought I would love. I did and the team at MBMC worked to get me where I ne Got a call from my salesman Xavier telling me about a car he had that he thought I would love. I did and the team at MBMC worked to get me where I needed to be to make it work More

I highly recommend this dealership if you are in the market for a new or used car! Salesperson, Bea Mohsenin is very knowledgeable, professional & devoted to her clients. The staff is committed to makin market for a new or used car! Salesperson, Bea Mohsenin is very knowledgeable, professional & devoted to her clients. The staff is committed to making the customer happy & I can’t say enough about the service department-it is second to none! Of course the Mercedes brand is in a class all it’s own….excellence & performance is the name of the game! We had a wonderful experience & will be repeat customers! More