Mercedes-Benz of Music City

I was a bit hesitant to order a vehicle miles and states away however, after making initial contact and then working and dealing with John Bailey who I would consider a master of sales and human communicati away however, after making initial contact and then working and dealing with John Bailey who I would consider a master of sales and human communication; I was immediately put at ease and felt extremely comfortable throughout the entire buying process. If I where to buy another vehicle from Mercedes it would undoubtedly be with John Bailey again. He handled the process flawlessly, he has shown and demonstrated that he cares pre and post sale and he is just an exceptional person in general. Thanks again John! More

John Bailey is awesome! We bought our first Mercedes-Benz and couldn’t asked for more! From start to finish the process was smooth! He made us feel comfortable , answered al We bought our first Mercedes-Benz and couldn’t asked for more! From start to finish the process was smooth! He made us feel comfortable , answered all our questions and made sure our we didn’t have any trouble after the buying process ! Thanks John! More

Excellent service! ! Couldn’t be better!! Shoutout to Jeff Mullins and Lori Music City the best!! ! Couldn’t be better!! Shoutout to Jeff Mullins and Lori Music City the best!! More

Absolutely the best service department I’ve ever dealt with. Impeccable attention to detail in terms of professionalism. with. Impeccable attention to detail in terms of professionalism. More

We recently had our vehicle in for routine maintenance. Our experience with exceptional, and with the confidence that we have become accustomed to with MBofMC! Jeff Mullins is a true gem and such an asse Our experience with exceptional, and with the confidence that we have become accustomed to with MBofMC! Jeff Mullins is a true gem and such an asset to the dealership. His wealth of knowledge is awesome and he usually dispenses it spiced with humor. We heartedly recommend MBofMC to anyone. Joe & Tony More

The valet guys in the service department are top notch! They welcome you immediately, get you in and out with no delay and are so friendly and helpful!! They welcome you immediately, get you in and out with no delay and are so friendly and helpful!! More

This was my first experience with the service department at Mercedes-Benz of Music City and it was exceptional. Their attention to detail and to customer service is unparalleled! at Mercedes-Benz of Music City and it was exceptional. Their attention to detail and to customer service is unparalleled! More

The service that I received was exactly what I needed for my vintage 1996 SL-500 roadster. The service advisor and the service technician were the best. my vintage 1996 SL-500 roadster. The service advisor and the service technician were the best. More

Great experience! ! Bea was amazing and so helpful and knowledgeable. Will continue to do business with Mercedes Music City. ! Bea was amazing and so helpful and knowledgeable. Will continue to do business with Mercedes Music City. More

Xavier is great and very knowledgeable about his products. No hassle in the business office closing the purchase either. We've used the service department on several occasions and have received grea products. No hassle in the business office closing the purchase either. We've used the service department on several occasions and have received great service from Jeff too. Highly recommend MB of Music City over the other dealership in Cool Springs. More