Mercedes-Benz of Music City

Wonderful experience, as always! My experience at MBofMC on Wednesday January, 22nd was excellent as always. I was given a beautiful loaner to drive while my service advisor, Stanley My experience at MBofMC on Wednesday January, 22nd was excellent as always. I was given a beautiful loaner to drive while my service advisor, Stanley Carmichael, and my tech of choice, Daniel Ross, handled the service and minor repairs to my beloved CLK 550. Being there is always a pleasure. Nobody touches my CLK but the folks at Mercedes Benz of Music City! More

Service appointment Jeff Mullins alway handles my service appointments. He’s truly the best. Handles my appointment from drop off to pickup. Stays in touch with me throu Jeff Mullins alway handles my service appointments. He’s truly the best. Handles my appointment from drop off to pickup. Stays in touch with me throughout the day with updates. Makes the whole process so easy. More

Very good experience once again My service advisor, Derek Reel, made my tire change quick and easy. I didn't have to wrestle with anyone from my tire & wheel warranty service. The d My service advisor, Derek Reel, made my tire change quick and easy. I didn't have to wrestle with anyone from my tire & wheel warranty service. The dealership totally took control of the entire situation with no effort or worry from me. More

Best experience at Mercedes Benz Music City, Nashville, TN!!! I was referred by a friend to Master Certified Sales Consultant, Bea Mohsenin. Even though the place was packed with customers, Bea made me fe TN!!! I was referred by a friend to Master Certified Sales Consultant, Bea Mohsenin. Even though the place was packed with customers, Bea made me feel like I was the only potential buyer in the place and so did the rest of the staff she introduced me to). She spent countless hours with me and answered all of my questions. She was more of a partner than a sales person. I couldn’t have asked for a more experienced, knowledgeable, and patient sales professional...and she got me the best deal!!! The dealership is pristine - spotless service area, private sales area, lots of merch and a full cafe with free food and beverage. You can tell it’s family-owned and not your typical corporate stuffiness. I recommend this dealership to anyone who is ready to drive the car of their dreams! More

Great experience with MBMC Dealing with Michael Karle at MBMC was a great experience, He was very patient explaining the vehicles we were looking for. I would recommend this d Dealing with Michael Karle at MBMC was a great experience, He was very patient explaining the vehicles we were looking for. I would recommend this dealership. The process went very smooth and professional. Keith Ertell was great at explaining the details. More

Great Service and Concierge! No better customer service than the team at MBOMC! Thanks to Lori for her attention to detail and to her clients! Great customer service. Thanks to No better customer service than the team at MBOMC! Thanks to Lori for her attention to detail and to her clients! Great customer service. Thanks to Zachary Romero for his attempts at connecting my phone to the ME App; which I am sure is a software issue on my phone. April was great with assisting me in transfers to and from vehicles during my service visits. More

BEST customer service From the time I called for service of my vehicle for an emergency until the time I picked up my car, I was treated with the most courteous and helpful From the time I called for service of my vehicle for an emergency until the time I picked up my car, I was treated with the most courteous and helpful service possible. My service advisor, Derek Reel and loaner department Ryan Dumitrescu went above and beyond to help me and made sure I have a vehicle to drive back to my office. Even though I did not purchase my car there, they still treat me well enough to come back every time I have any needs. I will never go anywhere else for service and if I purchase another car, it will be at Music City. Thank you Mercedes Benz Music City and thank you Derek and Ryan. You are the BEST More

Saleperson Lionel Brown El I am not an easy person to please, but I must give a shout out to Mr. Lionel Brown El for being patience with me in helping me select a car. He too I am not an easy person to please, but I must give a shout out to Mr. Lionel Brown El for being patience with me in helping me select a car. He took the time to work with me in selecting a great car. He did not pressure me in any manner, just provided me with the information I need to make up my mind. I did not purchase the car the first day, I was able to go back home and think about the information I was given. After weighting all the information he provided and having time to think about such an investment I was ready. I did appreciate not being given a high pressure sales pitch. More

Great Service Department Brought our AMG GLC63 in for some service and got to hand it to Brent Reed and the Service Department. They went above and beyond the scope of custome Brought our AMG GLC63 in for some service and got to hand it to Brent Reed and the Service Department. They went above and beyond the scope of customer service. Got to give a pat on the back to Brent and Kevin in the Service Department, they have earned recognition and a raise. Thanks again for everything. KJJ More

My entire experience was great. Bea was amazing! I love my new car and am confident that there will be support if I need it my new car and am confident that there will be support if I need it More