Mercedes-Benz of Music City

Excellent customer service I purchased a beautiful 2019 Mercedes GLC 300 and was thrilled with the awesome customer service I received from sales person, Bea Mohsenin. She was v I purchased a beautiful 2019 Mercedes GLC 300 and was thrilled with the awesome customer service I received from sales person, Bea Mohsenin. She was very nice, helpful, and personable and helped me make the right choice for my needs. She was absolutely wonderful and dedicated, as well as ensured the entire car buying experience was pleasant and stress free. She communicated frequently and provided updated information to my questions without any hesitation or delay. It was her remarkable service and wonderful dealership experience that won our hearts to purchase a vehicle there. Last but not least, the architect of the building, clean showroom, dedicated management staff, and snack bar added much more joy to our car buying experience there. Thank you Bea for such a great customer service and fulfilling car buying experience! I highly recommend this dealership and Bea for such a family friendly, professional, and customer service focused experience! More

Outstanding! MBMC is an outstanding dealership. We just leased our second vehicle from them and the entire process was smooth and simple. John Bailey, our sales MBMC is an outstanding dealership. We just leased our second vehicle from them and the entire process was smooth and simple. John Bailey, our sales associate, was very helpful during the entire process as were the other team members. This dealership has earned its 5 star rating and our respect and loyalty. More

TOTALLY AWESOME, LOVE THEM ALL THERE IS NOT ANOTHER LIKE IT! OVER THE TOP !!! First Class Dealer ! Best all around New car dealership I have been to and I am Bea was very Helpful in assisting us in our New car p OVER THE TOP !!! First Class Dealer ! Best all around New car dealership I have been to and I am Bea was very Helpful in assisting us in our New car purchase ! Mike is sales was a true delight ! Sam Cavertt was totally outstanding ! Ryan in the fleet rental is the MVP of the dealership ! Emily Kelly is the the starting quarterback and will multitask from service to sales ! Kevin Taylor runs a top notch service department ! Jeff Mullins takes wonderful care of you while your car is in service ! Phillip is super friendly and a super sales manager ! Keith does a awesome job in the closing office ! It is as superior ran as Nick Saban does with the Alabama football team !! Thank you Mercedes Benz of Music City for an exceptional new car buying experience ! Thank you for the superior service on my other Mercedes ! I am a repeat customer and will keep coming back ! Stop in sometime and see for yourself ! More

Clarksville,TN is nice.They even have the biggest POT HOLES. We worked with Kate Cardin on a fantastic 2016 E350,got a great deal on a super car. A few months later we were shopping in Clarksville, TN . W We worked with Kate Cardin on a fantastic 2016 E350,got a great deal on a super car. A few months later we were shopping in Clarksville, TN . We hit a pot hole that made the one in Nashville,look like button holes. It was bad , really bad. Call the M/B road side service 800 number received super service. Bo's Towing was called in 30 min. They very nice drive take us to the dealership in the cleanest truck we have had to be in. Called MB of Music City worked the problem out with two of the nicest ladies ever. They set me up with Jeff Mullins,he was outstanding ,as all the folks at the dealership.We got offered a loner car .In just a few days later ,New Tires and Repaired Rims. On a very bad day, we got taken care of first class. Very Happy we worked with them. Linda / Ed DUGGER More

Oil Change Brent Reed was my service advisor for an oil change. I waited for my car and was really pleased with the time in and out. Did a great job washing my Brent Reed was my service advisor for an oil change. I waited for my car and was really pleased with the time in and out. Did a great job washing my car, too! More

Purchase of Mercedes GLC300 I recently purchased a Mercedes from Mercedes Benz of Music City. Everyone at the dealership was friendly and professional. I worked with Kate Cardi I recently purchased a Mercedes from Mercedes Benz of Music City. Everyone at the dealership was friendly and professional. I worked with Kate Cardin who made the whole process easy and fun. I would highly recommend the dealership and Kate! More

Troublshooting a Problem on My E350 I was experiencing an intermittent problem on my E350. I brought my car in to Mercedes-Benz of Music City and they analyzed the issue and while the I was experiencing an intermittent problem on my E350. I brought my car in to Mercedes-Benz of Music City and they analyzed the issue and while the problem may not be resolved, I feel that the mechanic looked my car over thoroughly. My experience working with our advisor, Jeff Mullins was excellent, as always. Jeff is experienced, professional, and friendly, and if my problem reoccurs, I will bring it back to Mercedes-Benz of Music City. More

Great Experience Just back from a service appointment at Mercedes Benz of Music City. I have trusted, Jeff Mullins, for over 15 years for all of my service advice. J Just back from a service appointment at Mercedes Benz of Music City. I have trusted, Jeff Mullins, for over 15 years for all of my service advice. Jeff is a true "Advisor". Jeff has always advised me on which service issues needed to be done immediately and which could be postponed. His automotive knowledge, especially his Mercedes knowledge is amazing. I have always felt that he had my best interest at heart not just trying to sell me another service. This attitude has earned my trust, as well as several of my friends, and has kept us coming back to him for years. MBofMC Nashville's newest Mercedes dealership is exceptional. When I arrived for my 9am appointment I had every intention of picking up my loaner and being on my way. Instead I ended up talking to the staff for almost an hour. Emily Kelly introduced me to keith Justis. We talked about the dealership and Merceds Collection Program. Before I knew it my car was ready to go. No need for a loaner this time! MBofMC and Jeff Mullins make a great team! When it is time for a new Mercedes, MBofMC will be my first stop. More

Excellent service Have always received excellent service from Jeff Mullins at Music City Mercedes. Every visit has gone remarkably smooth. I would definitely recommen Have always received excellent service from Jeff Mullins at Music City Mercedes. Every visit has gone remarkably smooth. I would definitely recommend to family and friends. More

Awesome first visit for service! First time at this dealership/service dept. and I couldn't be more impressed. Everything is spotless, and everyone is very professional. My service ad First time at this dealership/service dept. and I couldn't be more impressed. Everything is spotless, and everyone is very professional. My service advisor, Matt, discussed everything about my issue with me and explained the solution and the reasons for the need for another visit (part not in stock). I was only slightly disappointed that a common part for a relatively new car wasn't in stock, but I let that slide. Overall, I would highly recommend this dealership and their service dept. More