Mercedes-Benz of Nanuet - Service Center

Awesome service. They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how my service is and what else he can do for me. More

Excellent service for an unexpected tire replacement on my A220. Professional and polite when I called and got me right in on a late Saturday afternoon. Took care of everything so I was safe to drive home my A220. Professional and polite when I called and got me right in on a late Saturday afternoon. Took care of everything so I was safe to drive home to NYC. They saved the day and did it in the best way. More

John Gerarci is the best! Two years into my lease, and I still call him anytime I have a question about my truck! He always always explains to me what to do,, or goes above and beyond when I have had a flat still call him anytime I have a question about my truck! He always always explains to me what to do,, or goes above and beyond when I have had a flat tire. Everytime I go to service, he always comes and says hello. Everyone in the service department is so kind. Their customer service is impeccable. More

Service Department After experiencing some difficulty, Brian reached out to me and was able to rectify the situation. Upon my arrival to the service department everyone After experiencing some difficulty, Brian reached out to me and was able to rectify the situation. Upon my arrival to the service department everyone was super helpful and Anthony made sure that everything was clearly explained. They also kept me updated on my car's progress. Thank you for working with me! More

Unbelievable Experience Bought a car last year from John Geraci from Mercedes Benz of Nanuet. The service I still receive is incredible and has exceeded my expectations. If y Bought a car last year from John Geraci from Mercedes Benz of Nanuet. The service I still receive is incredible and has exceeded my expectations. If you are buying a Mercedes you would be foolish not to talk to John first. I do not do many reviews as I am not a big social media guy but I can not ignore how special John Geraci And exceptional he was from time of purchase and now through service. John Geraci will continue to have my business going forward. Thank you John. More

Excellent Service I've dealt with many dealership service centers over the years. By far MB of Nanuet provides above and beyond service. The service adviser that took I've dealt with many dealership service centers over the years. By far MB of Nanuet provides above and beyond service. The service adviser that took care of my car, Afraz Nabijan, was a true professional following up on all the details. A pleasure to do business with. More

Service Department The service department responded promptly. My concern was thoroughly reviewed. The commitment was there. They try to resolve the situation after found The service department responded promptly. My concern was thoroughly reviewed. The commitment was there. They try to resolve the situation after found the issue on the internet. More

great dealership I have always had good experiences at Nanuet Mercedes Benz. It's nice to work with a dealership where the owner is very involved and approachable. I I have always had good experiences at Nanuet Mercedes Benz. It's nice to work with a dealership where the owner is very involved and approachable. I hadn't purchased my car here but get all my service done, if I end up purchasing another Mercedes, I would definitely look to purchase from Nanuet. More

First Rate Dealership I'm very happy that I chose Mercedes Benz of Nanuet. Everyone has been pleasant to deal with, and the servicing of my car is always an easy experience I'm very happy that I chose Mercedes Benz of Nanuet. Everyone has been pleasant to deal with, and the servicing of my car is always an easy experience. I have the utmost confidence in the people who work here. More

I brought my C63 AMG in for service and Steve Murphy was my Service Advisor and Justin Carney was the Technician. They have a drive in service department. I simply drove in in my car, and I was driving ou my Service Advisor and Justin Carney was the Technician. They have a drive in service department. I simply drove in in my car, and I was driving out in a loaner within 10 min. Steve kept me informed on every step of my service. I will ONLY be dealing with Steve and Justin for both my Mercedes. I can't begin to say how impressed I was with their professionalism. I got my car back in 2 days, and Steve even texted me a picture of my car fixed and shiny. They even hand washed it for me. (I have a black car.) I went to Nanuet Mercedes to go get my car fixed, and I now have 2 new friends. Ask for Steve in service, and make sure you ask to have Justin work on your car. Especially if you have a AMG model like me. He knows his cars! Great job! Thank you Steve & Justin! You have a customer for life! More