Mercedes-Benz of Naperville

Easy to work with, professional and honest. Our sales associate, Sean P., made the process of purchasing a car enjoyable. Our sales associate, Sean P., made the process of purchasing a car enjoyable. More

Great customer service getting a few recalls handled on my 2022 GLE 450. Service advisor kept me informed and the dealership was very flexible when I was out of town when the service was complete. Impres my 2022 GLE 450. Service advisor kept me informed and the dealership was very flexible when I was out of town when the service was complete. Impressed with the overall service. More

Despite living over three hours away, I consistently opt for the service provided at this location for my 2017. They consistently go above and beyond to accommodate my needs, ensuring my car receives top-no for the service provided at this location for my 2017. They consistently go above and beyond to accommodate my needs, ensuring my car receives top-notch care. I have unwavering trust in their expertise and recommendations regarding service for my vehicle. During my last visit, Dante exemplified exceptional customer care, surpassing my expectations. I commend the team for their outstanding efforts and encourage them to continue their exceptional work! More

Buying the car here was a breeze. Would definitely use them again. Very professional dealership Would definitely use them again. Very professional dealership More

Great overall experience! Straight and to the point, no games and went out of their way to ensure I had a great experience. I highly recommend! Straight and to the point, no games and went out of their way to ensure I had a great experience. I highly recommend! More

I have a long and ongoing relationship with this dealership. It's always a pleasant experience while visiting my friends in service, parts and sales. dealership. It's always a pleasant experience while visiting my friends in service, parts and sales. More

I purchased my 4th car with the dealership. Both of my sales reps were fantastic. Great experience overall however improvement could be made in finance. Took a little too long each time I ma Both of my sales reps were fantastic. Great experience overall however improvement could be made in finance. Took a little too long each time I made a purchase. Thank you Mercedes! More

I’m always happy with my service. Dante does a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. It’s nice to have the p Dante does a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. It’s nice to have the peace of mind, knowing everything is done correctly. More

I was impressed by this dealership people are friendly and helpful I was treated like royalty I would definitely go back to this dealership and helpful I was treated like royalty I would definitely go back to this dealership More

I had an issue observed with my S class (engine miss fire) during the idle speed. I took the vehicle to MB of Naperville, my service advisor was Kevin, he had the issue diagnosed promptly and informed t fire) during the idle speed. I took the vehicle to MB of Naperville, my service advisor was Kevin, he had the issue diagnosed promptly and informed the issue as engine miss fire. Since the part was on back order, he communicated with me the details and arranged a loaner. I have been getting my Vehicles serviced for the past 26 years at MB of Naperville. Kevin is one of the Service managers I can rely and trust to get the my cars serviced. Thank you Kevin and MB. Keep improving the Customer satisfaction to remain faithful to MB family. More