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Mercedes-Benz of Naperville
Naperville, IL
417 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 417 reviews
July 25, 2024
From my first visit to the day of signing I enjoyed an excellent professional and friendly experienc. The sales team was very detailed and helpful with the process which helped me make my decision a lot e excellent professional and friendly experienc. The sales team was very detailed and helpful with the process which helped me make my decision a lot easier. More
by Fingraffia
Employees Worked With
Elizabeth aquirre
July 12, 2024
I bought a new Cle300 and was impressed on how knowledgeable they were on the car. I was sold on all features it offered. I was looking at both Audi and BMW convertibles . I was surprised that Mer knowledgeable they were on the car. I was sold on all features it offered. I was looking at both Audi and BMW convertibles . I was surprised that Mercedes was around the same price. First time Mercedes buyer and loving my new car!!!! More
by Beverly
Employees Worked With
Elmo’s
June 07, 2024
Eric Y, the service manager Nick the adviser were very prompt courteous. Service were done very promptly. However the dealership charged me 900$ plus for two tires. I think its way over market price. prompt courteous. Service were done very promptly. However the dealership charged me 900$ plus for two tires. I think its way over market price. More
by shyam
Employees Worked With
Eric Y, Nick
May 28, 2024
They worked as a team to put me in the car of my dreams. I live in Tennessee. They made sure I received quality service lll. Their communication with me was above board. My sales persons even spoke with me I live in Tennessee. They made sure I received quality service lll. Their communication with me was above board. My sales persons even spoke with me when they weren’t at work. More
by Leem1913
Employees Worked With
Annie Ma, Joshua Stoll, Ron Genot
April 29, 2024
Sean Pelkey was our 'sales associate'. He came across like we were wasting his time. We were looking at a GLE 63 AMG and he looked us up and down and said "you sure you can afford that". I He came across like we were wasting his time. We were looking at a GLE 63 AMG and he looked us up and down and said "you sure you can afford that". I assured you we can, but not with this dealership. He also made comments that made my wife feel uncomfortable and were demeaning. I tried to get ahold of the GM, but nobody ever answers the phone. Avoid Sean Pelkey and this dealership at all costs. Completely unprofessional. More
by AWoodsen
Employees Worked With
Sean Pelkey
