Back

Mercedes-Benz of Naperville

Naperville, IL

4.6
415 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
Contact Dealership

1569 W Ogden Avenue

Naperville, IL

60540

Directions

By Type

Showing 415 reviews

May 20, 2022

Their Service Dept , specifically Kevin Vosburgh, is absolutely outstanding. Kevin totally understands customer service and make the experience as smooth and hassle- free as possible. I could not recom More

by Rayk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
May 20, 2022 -

Rayk responded

Thank you Kevin Vosburgh for all your great work and attention

May 18, 2022

Went for radio. problem. Was there all day from 730 am .Not fixed. Have to go back next week More

by jstillwellbuick
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank service writer
May 21, 2022 -

Mercedes-Benz of Naperville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (630) 537-0312. We'd appreciate the chance to make your experience a positive one.

May 16, 2022

Rich Service Manager is the best. Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request More

by miken51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich W.
May 18, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

May 16, 2022

Worked with greg to buy a used car they had and the experience was great! Quick and painless up until finance where we waited longer than we would have liked to to close the deal but they were extremel More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
May 18, 2022 -

Mercedes-Benz of Naperville responded

Hello Cody, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

Excelente servicio, como no hablo ingles, llegue con algo de incertidumbre por esto, y me fue muy bien, el asesor muy amable y me explico todo a detalle. More

by Daniel Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no lo recuerdo
May 13, 2022 -

Mercedes-Benz of Naperville responded

¡Daniel, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 10, 2022

Very professional staff and honest mechanics. Sales people always welcoming and follow up on questions immediate. More

by Jim d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Serphin in sales
May 10, 2022 -

Jim d responded

Great service. Very professional

May 10, 2022 -

Jim d responded

Very professional and courteous

May 10, 2022

We have had a great experience with Mercedes of Naperville. We have purchased 5 vehicles from this dealership and specifically Mark Curtis. He is thorough, extremely knowledgeable and will work for More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Curtis
May 12, 2022 -

Mercedes-Benz of Naperville responded

Hi Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

I had a great experience. Danny Bronny is a super star, he did an amazing job following up and searching for the right vehicle for me and made it easy and convenient for me to More

by Dana Alkharrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bronny
May 12, 2022 -

Mercedes-Benz of Naperville responded

Hi Dana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2022

No waste time, very polite staff and comfortable place. Very complete report about diagnostic problems of te vehicle. More

by sandracruz2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven
May 12, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

Awesome service would definitely purchase from this location again. Appreciate your patience in me making my decision to purchase. More

by Fourmyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibbo
May 09, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

...
28
...