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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.6
415 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 415 reviews

April 23, 2022

Scheduled appointment to fix two recalls on my car. Both issues were repaired and replaced both batteries in my vehicle. Service depart was very accommodating and completed he work in a timely fashion. More

by dlaska1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard wildeveld
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Apr 26, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Guy didn’t give follow up on my vehicle when I went pick up after service More

by Praveen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy
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Apr 25, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate you taking the time to leave us a response, Praveen! If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0312 -- we hope to hear from you soon.

April 18, 2022

Have GL450 visiting family in Naperville from out of state. Trailer plug was not working. Nick was able to get car in right away and provided top notch service. Found problem quickly and noted other More

by Rich.prochut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
Report | Print
Apr 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

We love our 2019 C300. Michael Hurst was wonderful to work with; very knowledgeable and friendly. He even came in on his day off to close the deal. Lucy Read was delightful More

by dreddick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hurst, Lucy Read
Report | Print
Apr 16, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 14, 2022

Adam is customer focused and very good to work with! He is respectful and professional! More

by Mike sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Apr 17, 2022 -

Mercedes-Benz of Naperville responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2022

I have been taking my GL450 here for service for almost 10 years. My car continues to drive like a dream. A few years back the service department was meh, but it has definitely turned around and they are v More

by mkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Apr 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 11, 2022

Omer Aslam was amazing! He was extremely knowledgeable and personable. He gets the job done! More

by rfarmer_8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer Aslam
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Apr 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Omer Aslam here at Mercedes-Benz of Naperville! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 04, 2022

Thorough and professional. I have come to expect only the best from this service team. They have yet to disappoint me. More

by wdouglasturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 06, 2022 -

Mercedes-Benz of Naperville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2022

Michael Hurst and the team at MBN were awesome. Be sure to ask for Michael when you're ready to buy a car. More

by Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hurst
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! If you need more help, our team is available to talk -- safe travels!

April 01, 2022

I purchased the 2022 GLE 450 on last Saturday. The service from the dealer is really good and they help me with any questions or issues during and after the purchase. I would recommend the dealer More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jayjack, Mike Banks, Jason Boyles
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Naperville responded

Hi Rich, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future. Take care!

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