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Mercedes-Benz of Naperville
Naperville, IL
416 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 416 reviews
March 22, 2022
We were shopping for a GLC for our 16 year old and after going to a few dealerships, we were asked for anywhere between $5,000 and $10,000 over msrp for the car. Daniel at Naperville promised we were not go going to a few dealerships, we were asked for anywhere between $5,000 and $10,000 over msrp for the car. Daniel at Naperville promised we were not gonna get charged over msrp and delivered on his promise. We picked up the car last Wednesday and it’s absolutely perfect. We can’t wait to gift it to our daughter in a few days for her big sweet 16! Thank you guys! More
by Desievans
Employees Worked With
Daniel Bronny
March 17, 2022
Adam is a great service advisor, Thanks Adam! !! He always advise the best and listens patiently my questions…always ready to help beyond call of duty! !! He always advise the best and listens patiently my questions…always ready to help beyond call of duty! More
by Dr. Ali
Employees Worked With
Adam ( Service Advisor)
March 12, 2022
Josh Stoll at Mercedes Naperville was AWESOME! He made the entire process of purchasing our GLE very enjoyable and stress free. Josh is extremely knowledgeable and meticulous but more importantl He made the entire process of purchasing our GLE very enjoyable and stress free. Josh is extremely knowledgeable and meticulous but more importantly he's a straight shooter which my wife and I really appreciated. It was obvious from the beginning that Josh takes great pride in his work and wants his customers to have a first class experience! We also want to thank Finance Manager Tim Burns for his professionalism and making the final part of the process smooth and worry-free! More
by feminis
Employees Worked With
Joshua Stoll, Tim Burns
February 28, 2022
Adam, was amazing. Told him what I needed and he explained everything perfectly/no surprises and even came up with a plan for future services. Exceptional service, hi Told him what I needed and he explained everything perfectly/no surprises and even came up with a plan for future services. Exceptional service, highly recommend to anyone look for top notch assistance. More
by Bvaldivia
Employees Worked With
Adam Brodus
February 26, 2022
Was ready to buy a GLB 7 days prior at Mercedes’ Westmont- we were there- they had my check in their hands!!!! And then they revealed to us that the GLB had been in an accident! What?’!?! We have p Westmont- we were there- they had my check in their hands!!!! And then they revealed to us that the GLB had been in an accident! What?’!?! We have purchased a car prior at each Westmont and Naperville over the past years. So disappointed, let down! Naperville called to tell they had a GLB that just arrived. I came there and purchased. Had the best experience. More
by teachme4
Employees Worked With
Elmis Figeurea
