Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.5
416 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
Contact Dealership

1569 W Ogden Avenue

Naperville, IL

60540

Directions

By Type

Showing 416 reviews

February 20, 2022

Excellent cooperation of staff and personal attention was given to us. The features were explained to our satisfaction. Like the Mercedes brand exceptional standard the dealership stood up to this reputatio More

by Zahoor Siddique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Aslam
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi Zahoor, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 18, 2022

The service team made me feel respected, important, heard, and understood during my annual maintenance visit. More

by BSCHMID3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Very friendly environment staff very pleasant and knowledgeable about work that was done communication was great. More

by Ms.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

These guys are great. They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other deale More

by dgrant0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith from the service department
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

I have received, once again, excellent customer service from Mercedes-Benz of Naperville through the efforts of Jim Bloom and Lucy Read. Thanks! More

by PJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bloom and Lucy Read 5 Stars
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 13, 2022

Adam Dellert in Service handled my issue with his usual great attentiveness and follow up. More

by Amoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dellert, Serafin Avila
Report | Print
Feb 15, 2022 -

Mercedes-Benz of Naperville responded

Hi Amoore, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 11, 2022

Service was good but could have been better. Maybe it’s because if winter season but I’ll definitely go back there again coming summer time to see. More

by Tilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from services.
Report | Print
Feb 15, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 10, 2022

Josh was very helpful in finding a vehicle for me and work in getting a good deal on my trade-in vehicle. More

by Wing Zero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stoll
Report | Print
Feb 12, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2022

Great dealership. Very professional. Our experience with the Service Coordinators has been very good. The car has been excellent. More

by grafech_ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Coordinator
Report | Print
Feb 12, 2022 -

Mercedes-Benz of Naperville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2022

This dealership was awesome. No complaints from the beginning process to the End. Thanks Brody More

by Jackson_deborah38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronny
Report | Print
Feb 08, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

1
...
32
33
34
...
42