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Mercedes-Benz of Naperville

Naperville, IL

4.6
415 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 415 reviews

October 03, 2011

I had the best experience at Mercedes Benz of Naperville. It was the best customer service I have ever received from a car dealership. I went there to buy a Nissan Rogue that I had found online. They treat More

by krahn1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen
September 23, 2011

Great first time visit!....James Jayjack was my sales contact on 07/23/11, very professional and friendly. He knew the vehicle inside and out. Really went the extra mile the entire time. You could tell h More

by Rescuery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jayjack (sales), Mike Townsend (sales mgr.), Ralph (finance), James Jayjack, Mike Townsend
July 20, 2011

Purchased my car through MB of Naperville and my overall experience was very solid. My salesman (Adam Broadus) provided detailed answers to all of my questions about the car and also made sure the sales pr More

by kcordes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Broadus, Adam Brodus
July 06, 2011

I have only needed service/maintenance on my 2004 E Series 3 or 4 times, but at each visit I was treated with respect, explained the best service options, done in a timely manner, and confident that my More

by jyoungfolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kukulka/Phil
June 12, 2011

I used to shop at more than one dealer when in the market for a new Mercedes until I met Ed. Once I got to know him I stopped price shoping. Ed is a very ethical man. He has always done everything possible t More

by rckatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen
June 11, 2011

Probably one of the best car buying experiences a person can ask for! Ed was awesome. The only disappointment was in receiving my title. I had paid cash for the vehicle and did not receive my title for alm More

by Lillig3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen
June 10, 2011

I could not have been more happy with My experience at MB of Naperville. Given my high expectation of what the Mercedes buying experience should be, it was exceeded. I went it with the thought of buying a More

by frankienaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen
June 10, 2011

I stopped in to convey my interest in the GLK, how I did not want to buy brand new- rather a 'dealer' or 'executive' car- and there were only 2 options I wanted on the truck (didn't care about the rest). N More

by amysued
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen
June 10, 2011

I have purchased several vehicles from Mercedes Benz of Naperville, Ed Franzen specifically. He has always been fair, honest and helpful during the negotiation process, has made sure we get a fair value f More

by rzapar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Franzen (Sales), Michael Glocker (Service)
October 14, 2010

After having only BMW's for the last couple years, I was worried about having a Mercedes and dealing with a new service department at a dealership we have never been too. During our first visit, the ass More

by vetofunk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed in the Service Department
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