Mercedes-Benz of Naples

I have known Adam for many years and numerous cars bought and traded at MB dealership in Naples. Without fail Adam delivers top notch customer service from the moment of order placement to the day of parting and traded at MB dealership in Naples. Without fail Adam delivers top notch customer service from the moment of order placement to the day of parting with my vehicle and all the times in between. Adam is always on point, prepared, fast, and adds a component of fun to the experience with his endless jokes and laughter! I consider Adam a good friend and always recommend him to everyone I know is planning to buy a Mercedes. Thank you Adam! Love working with you and love all my cars we built to order together! More

Adam Mercedes was great. He worked with me since I live 2 hrs. away. He Facetimed the car and answered all of my questions. He was totally transparent with the car. The c He worked with me since I live 2 hrs. away. He Facetimed the car and answered all of my questions. He was totally transparent with the car. The car was prepped immaculately for my pick up a couple of days later. More

Adam Davis was great to work with from day one. He covered every detail and explained every option to make sure I got exactly want I wanted. Couldn’t be happier with my new car. He covered every detail and explained every option to make sure I got exactly want I wanted. Couldn’t be happier with my new car. More

Without a doubt, this has been the best new car buying experience I have ever had. Adam Davis and his team worked flawlessly to deliver my new car. Adam never pressured me at all. We had a long discussion experience I have ever had. Adam Davis and his team worked flawlessly to deliver my new car. Adam never pressured me at all. We had a long discussion about options, some of them he recommended and others he didn’t. When I have purchased previous new cars, there was always pressures to upsell me. That was not the case with Adam. During this process he handed me over to Alex Howard, who took about an hour to establish communication between my new car and my iPhone, and demonstrated the various features of the new car. Adam called me five days after the purchase, wanting to know if I needed more instruction from Alex. The finance person, Joe Irpino, was very much like Adam. He presented upsell options and explained them, letting me make the choice. There was no pressure, just information. I chose one out of about 10 options. Adam and his team not only put my old license plate on the new car, got me official Florida registration and put it in my glove box, got my new insurance cards and put them in the glove box. I have purchased new cars in California (worst state in the US to purchase a car), Nevada, Washington, and Florida. This was a very service oriented purchase. I have been going to Mercedes-Benz Of Naples since 2019 to service my other cars. Tony Pinho has been my service advisor since that time and treated me very well. I highly recommend purchasing a car from Adam Davis at Mercedes-Benz Of Naples. More

Adam is completely dedicated to your satisfaction before, during and (maybe most importantly) after the sale. He responds quickly and effectively to any and all issues. during and (maybe most importantly) after the sale. He responds quickly and effectively to any and all issues. More

I have been purchasing and servicing my Mercedes vehicles with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on cu with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on customer service. Adam has been a pleasure to work with. He is personable and fully understands what customer service is all about. I am impressed with his quick response, attention to detail and follow up. More

Randal,is extremely consistent over the years with detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service rec detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service received each time. Would recommend him any time. Congratulations ! More