Mercedes-Benz of Naples

EXCELLENT CUSTOMER SERVICE. THEY DID NOT PREASURE US TO MAKE PURCHASE. THEY WERE MORE INTERESTED IN MAKING SURE WE WERE HAPPY WITH THE DEAL AND THE CAR. IT WAS A VERY PLEASENT EXPERIENCE.AND WE WILL P MAKE PURCHASE. THEY WERE MORE INTERESTED IN MAKING SURE WE WERE HAPPY WITH THE DEAL AND THE CAR. IT WAS A VERY PLEASENT EXPERIENCE.AND WE WILL PURCHASE FROM MERCEDES NAPLES AGAIN!!!. More

I would like to utilize this survey to focus on our experience with Patrick Westin. We first met him as we were looking at several MB cars in the used car lot. He was willing to stay past closing tim experience with Patrick Westin. We first met him as we were looking at several MB cars in the used car lot. He was willing to stay past closing time to provide us with details around the cars with which we showed interest. We arranged a time to come back the next day. As we focused in on two vehicles the following day, Patrick was very patient, never pushy, as he took us on test drives and explained the vehicles to us. We then decided on a car, and we worked out a deal with him. Patrick was consistently professional, extremely knowledgeable, and worked through a deal with us that made us feel a part of the process, and comfortable with the decision. After the sale, he has taken a lot of time to explain and demonstrate the features of the car to make sure we get the most out of our purchase. Patrick's excellent service (along with a great MB car!) was a big reason we are satisfied with our purchase and would be happy to work with Patrick again. More

I had Very nice experience, Mr. Lehr is very very profesional, I am very happy with the service, i will strongly recommend my colegues to this special saler Mr Lehr and the dealer of Naples, Thank y profesional, I am very happy with the service, i will strongly recommend my colegues to this special saler Mr Lehr and the dealer of Naples, Thank you More

Professional and very knowledgable team. Put the customer first. Proud team of their dealership and automobiles. Overall great experience. Great follow up after the sale. customer first. Proud team of their dealership and automobiles. Overall great experience. Great follow up after the sale. More

Our experience purchasing an off lease, pre-owned vehicle was fantastic. Curtiss Alden and Tom Hite took our requirements and when M-B of Naples did not have the car in stock, they searched the MBUSA invent was fantastic. Curtiss Alden and Tom Hite took our requirements and when M-B of Naples did not have the car in stock, they searched the MBUSA inventory and found the exact vehicle that met our requirements. Anne is replacing a C280 that she have been driving and enjoying for t8 years. If this Mercedes gives her the service of her last vehicle it will take her the rest of her driving days! Thank you Curtiss and the Mercedes-Benz of Naples Team for everything. Anne and Tom Harruff 1943 Empress Ct. Naples, FL Anne - Secretary SWFL Section Mercedes Benz Club of America Tom - President SWFL Section Mercedes Benz Club of America More

We live in Fleming Island(Jacksonville) Florida, almost 400 miles away from your dealership. Patrick Westin helped my husband and I with this deal over the phone from our very first call after finding thi 400 miles away from your dealership. Patrick Westin helped my husband and I with this deal over the phone from our very first call after finding this car online, before we traveled 6 hours to pick up this vehicle. We called quite a few mercedes dealerships over a week's time and by far the Naples dealership with the help of salesperson Patrick, was a stellar overall experience and made a very successful car deal for us. We love our new(certified used)mercedes C300. The car itself is "showroom" perfect. We are very pleased to have such a great car and experience, it was well worth the 6 hour drive to pick up this vehicle. I would recommend this dealership to anyone looking to buy a mercedes new or used. Thank you Patrick Westin & Mercedes of Naples More

Two years ago Curtiss Alden was able to get me a great deal on a 2011 E350. My lease was just ending and Curtiss was fully aware of that and kept in touch with me on a regular basis until he was able to deal on a 2011 E350. My lease was just ending and Curtiss was fully aware of that and kept in touch with me on a regular basis until he was able to put together a great deal on the 2014 E350.. It was so good I couldn't pass it up and leased it from him last week. More

. I can honestly say, after having purchased literally dozens of vehicles of all styles and most makes, my experience with Nathan Wright, Alex Gallardo, Joe Jalbert and Mercedes-Benz of Naples is at the t dozens of vehicles of all styles and most makes, my experience with Nathan Wright, Alex Gallardo, Joe Jalbert and Mercedes-Benz of Naples is at the top. Everything met or exceeded expectations. There were no last minute surprises. Everyone I interacted with was knowledgeable, courteous and professional. I truly appreciate Nathan's followup and take comfort in the knowledge that M-B of Naples will stand behind what they offer. More

I TURNED MY BENZ IN FOR SERVICING ON SATURDAY THE 17TH OF AUGUST,2013 AND I HAD THE DISTINGUISHED PRIVILEGE OF RECEVING THE HIGHEST QUALITY CUSTOMER CARE FROM SUZY.THIS EMPLOYEE TREATS EVERY CUSTOMER LIKE A AUGUST,2013 AND I HAD THE DISTINGUISHED PRIVILEGE OF RECEVING THE HIGHEST QUALITY CUSTOMER CARE FROM SUZY.THIS EMPLOYEE TREATS EVERY CUSTOMER LIKE A V.I.P.SHE HAS EXCELLENT PEOPLE SKILLS,A GREAT COMMUNICATOR,LISTENER,PROPLEM SOLVING SKILLSAND CARRIES HERSELF IN A PROFESSIONAL MANNER. SHE GOES THE EXTRA MILE TO MEETS THE CUSTOMER'S NEEDS.SHE IS A RISING STAR .SHE LEAVES A POSITIVE LASTING IMPRESSION ON THE CUSTOMER.SHE ALWAYS SERVES WITH A SMILE AND SHE REFLECTS THE CORE PRINCIPLES AND VALUES OF MERCEDES BENZ OF NAPLES.SHE TAKES PRIDE IN HER WORK,IS WELL INFORMED,GIVES 110 % ;SHE I DIPLOMATIC AND MAKES HERSELF INDISPENSABLE TO THE CUSTOMER NEEDS.SHE HAS ALL THE ATTRIBUTES AN EMPLOYER LOOKS FOR IN AN EMPLOYEE.SHE IS A CLASS ACT IN THE TRUE SENSE OF THE WORD. More

Used M-B of Naples because of Mr. Adam Davis. Adam has sold us our last 4 Acura's. He moved to Naples M-B. We were in the market for a new car so contacted Adam. We leased our new E-350. sold us our last 4 Acura's. He moved to Naples M-B. We were in the market for a new car so contacted Adam. We leased our new E-350. More