Mercedes-Benz of Naples

I TURNED MY BENZ IN FOR SERVICING ON SATURDAY THE 17TH OF AUGUST,2013 AND I HAD THE DISTINGUISHED PRIVILEGE OF RECEVING THE HIGHEST QUALITY CUSTOMER CARE FROM SUZY.THIS EMPLOYEE TREATS EVERY CUSTOMER LIKE A AUGUST,2013 AND I HAD THE DISTINGUISHED PRIVILEGE OF RECEVING THE HIGHEST QUALITY CUSTOMER CARE FROM SUZY.THIS EMPLOYEE TREATS EVERY CUSTOMER LIKE A V.I.P.SHE HAS EXCELLENT PEOPLE SKILLS,A GREAT COMMUNICATOR,LISTENER,PROPLEM SOLVING SKILLSAND CARRIES HERSELF IN A PROFESSIONAL MANNER. SHE GOES THE EXTRA MILE TO MEETS THE CUSTOMER'S NEEDS.SHE IS A RISING STAR .SHE LEAVES A POSITIVE LASTING IMPRESSION ON THE CUSTOMER.SHE ALWAYS SERVES WITH A SMILE AND SHE REFLECTS THE CORE PRINCIPLES AND VALUES OF MERCEDES BENZ OF NAPLES.SHE TAKES PRIDE IN HER WORK,IS WELL INFORMED,GIVES 110 % ;SHE I DIPLOMATIC AND MAKES HERSELF INDISPENSABLE TO THE CUSTOMER NEEDS.SHE HAS ALL THE ATTRIBUTES AN EMPLOYER LOOKS FOR IN AN EMPLOYEE.SHE IS A CLASS ACT IN THE TRUE SENSE OF THE WORD. More

Used M-B of Naples because of Mr. Adam Davis. Adam has sold us our last 4 Acura's. He moved to Naples M-B. We were in the market for a new car so contacted Adam. We leased our new E-350. sold us our last 4 Acura's. He moved to Naples M-B. We were in the market for a new car so contacted Adam. We leased our new E-350. More

The sales staff at MB of Naples was personable, and listened to our desires and went out of their way to answer our questions and give us the information we needed to make an informed decision. As w listened to our desires and went out of their way to answer our questions and give us the information we needed to make an informed decision. As we were not from Florida, we were unfamiliar with some of the nuances of purchasing, licensing, and insuring a vehicle in Florida. Adam Davis answered all of our questions and led us through the process. It was an added pleasant surprise that they filled up the gas tank before we left! More

From the very beginning Adam Davis has been professional, courteous, diligent and very helpful, above and beyond what is expected. He has never been push, aggressive or negative in any shape or form. I wo courteous, diligent and very helpful, above and beyond what is expected. He has never been push, aggressive or negative in any shape or form. I would recommend Adam to anyone who is looking for a Mercedes. Thank You Adam for all your help. I look forward to doing business with you in the future. More

Adam is very knowledgeable of the Mercedes Benz line. We were treated with respect. The entire staff is professional and we were able to get a good deal. were treated with respect. The entire staff is professional and we were able to get a good deal. More

A very pleasant and professional car buying experience from start to finish. Tom Butz stepped in for Lou Scaramuzzo (after some personal issues took Lou away from Naples for an extended period) seamlessl from start to finish. Tom Butz stepped in for Lou Scaramuzzo (after some personal issues took Lou away from Naples for an extended period) seamlessly. Tom Neglio, Finance and Lease Professional, was a real pleasure to work with, as well. I've leased a number of vehicles here and they consistently exceed my expectations. As a satisfied customer, I'm also very comfortable in referring business to them. More

The reason why I gave this rating was because of the Friendly Service of Dennis Stout and also his attention to details . He delivers and so does Mecedes benz of Naples Friendly Service of Dennis Stout and also his attention to details . He delivers and so does Mecedes benz of Naples More

Our agent, Ann Margaret Ross, was very professional and knowledgeable, really worked her best to find us exactly what we wanted. We are very pleased with our purchase and we will be recommending her and t knowledgeable, really worked her best to find us exactly what we wanted. We are very pleased with our purchase and we will be recommending her and the dealership in the future. More

It was overall a great buying experience. Dennis Stout was very knowledgable & professional. He made our buying experience pressure free. He took care of everything! One of the most down to earth salesma was very knowledgable & professional. He made our buying experience pressure free. He took care of everything! One of the most down to earth salesman we ever met. Thank you Dennis! Love our new Mercedes! More

Adam Davis has easily been the most pleasurable & knowledgeable individual I have ever dealt with in the car buying process! Personally, I have been in sales for over 20+ years, have mentored dozens knowledgeable individual I have ever dealt with in the car buying process! Personally, I have been in sales for over 20+ years, have mentored dozens of new sales agents, have taught sales training for a Fortune top 25 global company, am currently co-own a high-end luxury Real Estate operation in Miami Beach, and am one of the most critical as they come for sales people in general. Adam was immediately professionally engaging from my first inquiry to Mercedes of Naples. His knowledge, expertise, hands on & no BS approach guaranteed not only this purchase of a 2013 Mercedes ML350 but certainly any Mercedes I would entertain in the future. I have already given Adam one referral and hope to give many more. Most importantly was the in-depth over-the-top incredible "how to understand your new car" demo prior to me driving off of the lot. I love my new Benz and can only recommend that anyone in search of a car offered by Mercedes Benz of Naples contact Adam Davis. -- Darin Tansey, Vice President & Partner Barclay's Real Estate Group Miami More