Mercedes-Benz of Naples

Curtiss Alden may be the world's best car salesman. He is always helpful and friendly and willing to do favors -- even answer questions for non-customers. I visit with him every time I go to the dealer He is always helpful and friendly and willing to do favors -- even answer questions for non-customers. I visit with him every time I go to the dealership for service or any other reason and it is always a pleasure. Curtiss does the best job of a systems and features walk-through on delivery of a new car that I have ever experienced. Where most dealers want to get you off the lot as quickly as possible, Curtiss spends whatever time is necessary to ensure the customer thoroughly understands everything about their new car. I also work with him on my future plans for cars and he is absolutely responsive (and he remembers what I tell him!) I get the same type of friendly and helpful service from Tino Guerrero. I have had him take care of the service on four different cars (and I just acquired my fifth). I really cannot image better service from an auto dealership More

Patrick Westin made my car buying experience a pleasure! He was happy & very friendly. Everyone else in his department didn't seem so happy or excited to be there! I truly believe that the rest of the team He was happy & very friendly. Everyone else in his department didn't seem so happy or excited to be there! I truly believe that the rest of the team could learn a thing or two from Patrick! Coming all the way from Ft. Lauderdale, I expected a little bit of a friendlier attitude from the managers. I was also disappointed when made to feel bad for not taking the service agreement or tire package. On a positive note, love my new car and because of Patrick I left with a smile! More

have always had a very good working relationship with chuck searles and know if i have an issue he will fix it in the best possible way. always very thoughtful. chuck searles and know if i have an issue he will fix it in the best possible way. always very thoughtful. More

Had a truly amazing experience dealing with Adam Davis. Honest and upfront with all the financials. The dealership did all the out of state documentation, I literally had to just sign and drive away. My f Honest and upfront with all the financials. The dealership did all the out of state documentation, I literally had to just sign and drive away. My flight in to pick up the car was delayed and Adam personally picked me up and made sure I had my vehicle the day he promised, even though the dealership was closed by the time we arrived. I am thrilled with my Mercedes Benz and I am very impressed with Adam Davis as a vehicle consultant and as a person. I am 100% pleased with every aspect of this purchase. It was worth traveling 1500 miles. Thank you Adam! More

Excellent presentation of vehicles, opportunities and alternatives. Walter is a consummate automotive professional. Chuck Searles was also very helpful in explaining extended service contract options. alternatives. Walter is a consummate automotive professional. Chuck Searles was also very helpful in explaining extended service contract options. More

Visited the dealership on Friday, June 21 for service and talked to a salesman about leasing. He informed me that I couldn't afford it and was dismissed. Came back to pick up my 2009 C300 from Jackie and t talked to a salesman about leasing. He informed me that I couldn't afford it and was dismissed. Came back to pick up my 2009 C300 from Jackie and told her that we would miss her, because we were told we "couldn't afford" another mercedes. She would have none of that and referred us to Rich Grimes. I'm stubborn and difficult to work with and Rich was awesome! We love our new car...hopefully my husband will let me drive it some day. :) Thanks guys! Buying a Mercedes in 2009 and this week have been the best car buying experiences I have ever had. More

Adam has excellent product knowledge and is both pleasant and efficient to deal with. He gave us good, complete and straight-forward information and quotes. We liked the way he gave us information and let and efficient to deal with. He gave us good, complete and straight-forward information and quotes. We liked the way he gave us information and let us make a decision. We would recommend him to others and will call him when we are ready to buy again. More

Glen was the nicest car salesman I have ever met and reallu cares about you as a person not just a buyer! He was great and I would recommend him to anyone looking for a car and I cant wait to work with reallu cares about you as a person not just a buyer! He was great and I would recommend him to anyone looking for a car and I cant wait to work with him in purchasing a car in the future! More

Glen was amazing to work with, I would recommend anyone to see him! I LOVE my new car, I smile every time I walk towards it in the morning. Glen make the entire experience super simple, he was never pushy to see him! I LOVE my new car, I smile every time I walk towards it in the morning. Glen make the entire experience super simple, he was never pushy and he truly seemed to care that I liked the car. His follow up is wonderful, not only did he take the time to show me all of the features that night but he also called a few days later to see if i had any questions. I appreciate the time that Glen took to make sure that I was 100% satisfied with my decision!! More

I want to say big Thank you to Ann Margaret Ross for helping me with my choice of Mercedes Benz! She is very professional, patient, friendly and honest person. Highly recommend to contact her if you are helping me with my choice of Mercedes Benz! She is very professional, patient, friendly and honest person. Highly recommend to contact her if you are planning to purchase MB! More