Mercedes-Benz of Naples

Purchased a 2011 SL550 and the experience was flawless. Dealership salespeople (in particular Patrick Westin) were professional, helpful, courteous, and timely in their responses to any of my questions or Dealership salespeople (in particular Patrick Westin) were professional, helpful, courteous, and timely in their responses to any of my questions or concerns. The entire experience was easy and pleasant and I would recommend this dealership without hesitation to anyone looking for a straightforward, low-pressure, professional vehicle-purchasing experience. More

My husband and I came to the dealership to purchase a car to replace my aging automobile. Upon arrival, we were greeted by the lively and friendly demeanor of Adam Davis. He made our purchase experience not to replace my aging automobile. Upon arrival, we were greeted by the lively and friendly demeanor of Adam Davis. He made our purchase experience not only a lot of fun but also well informed. He was very knowledgeable about all the vehicles of every model in the lot but was also humble enough to tell us when he needed to clarify some information. We ended up purchasing two vehicles that day. One for myself and my husband. Adam was very thorough in introducing and educating us about all the features of our new cars and was always available personally or by phone for any other questions we might have after the purchase. Our experiences with Adam and the dealership continued to be very positive after that day. We highly recommend the dealership and specifically Adam Davis to anyone who might be looking for a great automobile from Mercedes Benz, and have fun and be confident in the process. More

great dealership. the best i have worked overall. the people you have are special try to keep your employes happy so the all stay there. thanks Cindy people you have are special try to keep your employes happy so the all stay there. thanks Cindy More

By far the most pleasant and easiest car lease/purchase I have been involved with. At 62 years, that is a great many cars. I contacted Patrick Westin via the Internet and subsequently spoke to him on the pho have been involved with. At 62 years, that is a great many cars. I contacted Patrick Westin via the Internet and subsequently spoke to him on the phone over the course leasing a 2013 GLK 350. I did not meet him face to face nor did I see the car until I came to the dealer to pick it up. If you know what you want, no need to travel to try it out, just work online until you get what you want at a price you want. I worked with 4 dealers scattered around Florida. Mercedes Benz of Naples, because of Patrick Westin was where I went to pick up my new car. Service: everyone I dealt with was professional and not phony in their friendliness. Price: they beat other 3 dealers by a large margin. Truth: Everything was as Patrick indicated, no surprises, no disappointments, no misrepresentation. Patrick set a standard for Mercedes Benz Online Sales. He should be followed but I doubt he will be surpassed. Thank you again, WVC More

We are very pleased with our purchase. Patrick Westin knew all the details about the car we bought and spent a lot of time with us in explaining all the controls to us. He made sure we were completely s knew all the details about the car we bought and spent a lot of time with us in explaining all the controls to us. He made sure we were completely satisfied with the purchase. We had several minor questions which Chuck Searles in Service helped us with. Chuck was great and gave us all the attention and help we needed. We do not hesitate to go back there both for a purchase or for any future service. More

Working with Adam was a great experience. He was very knowledgeable and friendly. I always dread purchasing a new car and this was honestly the best experience I've ever had in that regard. Also, Joe wa knowledgeable and friendly. I always dread purchasing a new car and this was honestly the best experience I've ever had in that regard. Also, Joe was extremely helpful. I wouldn't hesitate to recommend either of these gentlemen to my friends, colleagues, and clients. More

Everyone we dealt with was very friendly and anxious to address our needs. Ann Margaret was very patient and exceptionally knowledgeable about the cars and their features. address our needs. Ann Margaret was very patient and exceptionally knowledgeable about the cars and their features. More

very positive experience, professional and friendly people. Scott handled every question and concern. All the people listed were over the top super, would not hesitate recommending dealership to others people. Scott handled every question and concern. All the people listed were over the top super, would not hesitate recommending dealership to others! More

Top shelf attention to customer care! Same day service with loaner, with smiles. What else can a customer ask for? Price was right as well. with loaner, with smiles. What else can a customer ask for? Price was right as well. More