
Mercedes-Benz of Naples
Naples, FL
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All of the people I came in contact with were very friendly. My GLK350 was ready when they said it would be. It was very easy to get a loaner until my car was ready. I got a list of all the service it friendly. My GLK350 was ready when they said it would be. It was very easy to get a loaner until my car was ready. I got a list of all the service items they performed, and the car was washed. Tino Guerrero has been my service adviser since 1999. The service I received was excellent. Wayne Boose More
Adam Davis was professional, courteous, knowledgeable and attentive. He made himself available and took the initiative to handle the details of the sales process. Effortless. attentive. He made himself available and took the initiative to handle the details of the sales process. Effortless. More
Since my home is about 15 miles from the dealership, I choose to remain in town and requested that they attempt to expedite my service. After several hours, I called the dealership and they advised me th choose to remain in town and requested that they attempt to expedite my service. After several hours, I called the dealership and they advised me the car was in the car wash and would be available by the time I got there. I appreciated the prompt service. More
Absolutley fantastic service from Chuck and everyone at Mercedes! Everyone at the dealership is extremely friendly, hospitable, and go the extra mile to help take care of their clients. Mercedes! Everyone at the dealership is extremely friendly, hospitable, and go the extra mile to help take care of their clients. More
overall great experience that was done in an on time manner with professional response. No one does it better than chuck searles and would recommend him to any one. manner with professional response. No one does it better than chuck searles and would recommend him to any one. More
My visit was a very pleasant experience. Service representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a ve representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a very good experience and I will return in the future. More
Excellent and most responsive service ever received at a dealership. I will definitely contact Adam again when I am ready to purchase my next Mercedes. dealership. I will definitely contact Adam again when I am ready to purchase my next Mercedes. More
Up most respect and professionalism was shown on all facets of the transaction. The top notch assistance made everything incredibly easy. Surf the site and make a selection. facets of the transaction. The top notch assistance made everything incredibly easy. Surf the site and make a selection. More
This is our 6th Mercedes purchase to date. We are totally pleased with the exceptional courtesy extended to us always by the Mercedes team in Naples. Another happy customer! and we will continue to bring oth pleased with the exceptional courtesy extended to us always by the Mercedes team in Naples. Another happy customer! and we will continue to bring other buyers to the dealership at all times whenever friends or clients are considering buying a car. We are especially pleased to have Jackie to work with on each occasion of servicing our autos. She goes that extra mile for us whenever she can. More
I was very pleased with the professionalism in dealing with Joe Politi. This is my third Mercedes purchase with your dealership within the past 2 years. Your service department is excellent as well. I with Joe Politi. This is my third Mercedes purchase with your dealership within the past 2 years. Your service department is excellent as well. I would highly recommend your dealership and am very impressed with the Mercedes products. More