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Mercedes-Benz of Naples
Naples, FL
1,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,163 reviews
May 25, 2013
Top shelf attention to customer care! Same day service with loaner, with smiles. What else can a customer ask for? Price was right as well. with loaner, with smiles. What else can a customer ask for? Price was right as well. More
by cmfeeny
Employees Worked With
Jackie Dressman, Patrick Baffa
May 22, 2013
Patrick was a pleasure to deal with from start to finish. We visited his dealership several times before selecting the perfect car for us. He was never pushy ... aways polite and patient. He offered us a gre We visited his dealership several times before selecting the perfect car for us. He was never pushy ... aways polite and patient. He offered us a great price on a new c250, considerably better than other deal ships in our town. I would definitely recommend this dealership to my friends and family! More
by kerijohnson3
May 22, 2013
All of the people I came in contact with were very friendly. My GLK350 was ready when they said it would be. It was very easy to get a loaner until my car was ready. I got a list of all the service it friendly. My GLK350 was ready when they said it would be. It was very easy to get a loaner until my car was ready. I got a list of all the service items they performed, and the car was washed. Tino Guerrero has been my service adviser since 1999. The service I received was excellent. Wayne Boose More
by boose2769
Employees Worked With
Tino Guerrero
May 21, 2013
Adam Davis was professional, courteous, knowledgeable and attentive. He made himself available and took the initiative to handle the details of the sales process. Effortless. attentive. He made himself available and took the initiative to handle the details of the sales process. Effortless. More
by Abernstein
Employees Worked With
Adam Davis
May 20, 2013
Since my home is about 15 miles from the dealership, I choose to remain in town and requested that they attempt to expedite my service. After several hours, I called the dealership and they advised me th choose to remain in town and requested that they attempt to expedite my service. After several hours, I called the dealership and they advised me the car was in the car wash and would be available by the time I got there. I appreciated the prompt service. More
by ccgrau99
Employees Worked With
Chuck Searles
May 20, 2013
overall great experience that was done in an on time manner with professional response. No one does it better than chuck searles and would recommend him to any one. manner with professional response. No one does it better than chuck searles and would recommend him to any one. More
by rabearsee
Employees Worked With
Chuck Searles
May 20, 2013
Absolutley fantastic service from Chuck and everyone at Mercedes! Everyone at the dealership is extremely friendly, hospitable, and go the extra mile to help take care of their clients. Mercedes! Everyone at the dealership is extremely friendly, hospitable, and go the extra mile to help take care of their clients. More
by jkapadia1
Employees Worked With
Chuck Searles
May 19, 2013
My visit was a very pleasant experience. Service representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a ve representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a very good experience and I will return in the future. More
by MARRAANNETTE
Employees Worked With
Patrick Baffa
May 18, 2013
Excellent and most responsive service ever received at a dealership. I will definitely contact Adam again when I am ready to purchase my next Mercedes. dealership. I will definitely contact Adam again when I am ready to purchase my next Mercedes. More
by Mysl500
Employees Worked With
Adam Davis, Joe Jalbert
May 16, 2013
Up most respect and professionalism was shown on all facets of the transaction. The top notch assistance made everything incredibly easy. Surf the site and make a selection. facets of the transaction. The top notch assistance made everything incredibly easy. Surf the site and make a selection. More
by Acoronel
Employees Worked With
Patrick Westin
