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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

May 22, 2013

All of the people I came in contact with were very friendly. My GLK350 was ready when they said it would be. It was very easy to get a loaner until my car was ready. I got a list of all the service it More

by boose2769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Guerrero
May 22, 2013 -

Mercedes-Benz of Naples responded

Thank you for the review Mr. Boose. It's great to hear that you have been with us for so long, we appreciate your loyalty. Have a great rest of your day!

May 21, 2013

Adam Davis was professional, courteous, knowledgeable and attentive. He made himself available and took the initiative to handle the details of the sales process. Effortless. More

by Abernstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 20, 2013

Since my home is about 15 miles from the dealership, I choose to remain in town and requested that they attempt to expedite my service. After several hours, I called the dealership and they advised me th More

by ccgrau99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Searles
May 20, 2013 -

Mercedes-Benz of Naples responded

Good to hear that we were able to offer exceptional service once again. We look forward to seeing you for all of your future servicing needs. Thanks for the review.

May 20, 2013

Absolutley fantastic service from Chuck and everyone at Mercedes! Everyone at the dealership is extremely friendly, hospitable, and go the extra mile to help take care of their clients. More

by jkapadia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Searles
May 20, 2013 -

Mercedes-Benz of Naples responded

We're very happy to hear that you experienced that "extra mile" that we take pride in giving to each and everyone of our clients. Thank you for your review and have a great rest of your day!

May 20, 2013

overall great experience that was done in an on time manner with professional response. No one does it better than chuck searles and would recommend him to any one. More

by rabearsee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Searles
May 20, 2013 -

Mercedes-Benz of Naples responded

Thank you for your review and recommendation.

May 20, 2013 -

Mercedes-Benz of Naples responded

Thank you for your review and recommendation.

May 19, 2013

My visit was a very pleasant experience. Service representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a ve More

by MARRAANNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Baffa
May 20, 2013 -

Mercedes-Benz of Naples responded

Thank you for your review. Glad to see that you enjoyed your experience. We look forward to seeing you in the future.

May 18, 2013

Excellent and most responsive service ever received at a dealership. I will definitely contact Adam again when I am ready to purchase my next Mercedes. More

by Mysl500
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Joe Jalbert
May 20, 2013 -

Mercedes-Benz of Naples responded

It is great to hear that you enjoyed your experience at Mercedes-Benz of Naples. Thank you for your review.

May 16, 2013

Up most respect and professionalism was shown on all facets of the transaction. The top notch assistance made everything incredibly easy. Surf the site and make a selection. More

by Acoronel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Westin
May 20, 2013 -

Mercedes-Benz of Naples responded

We're happy to hear that Patrick was able to offer you a respectful and professional experience. Thank you for the positive review!

May 15, 2013

This is our 6th Mercedes purchase to date. We are totally pleased with the exceptional courtesy extended to us always by the Mercedes team in Naples. Another happy customer! and we will continue to bring oth More

by GeorgiaLPyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtiss Alden, Tom Neglio, Jackie Dressman
May 20, 2013 -

Mercedes-Benz of Naples responded

Jackie is a huge asset to our company and we're happy that she could go above and beyond your expectations as she does every time. Thanks for your recommendation and review!

May 15, 2013

I was very pleased with the professionalism in dealing with Joe Politi. This is my third Mercedes purchase with your dealership within the past 2 years. Your service department is excellent as well. I More

by wma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi, Jackie Dressman
May 20, 2013 -

Mercedes-Benz of Naples responded

Glad we could see you again for the third time in two years. Looks like you have the Mercedes addiction that most of our clients get after experiencing a Mercedes product. Thanks for your review.

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