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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

August 22, 2022

Adam was very attentive and thorough when answering all the questions I had. He was very knowledgeable about his product More

by mcgdonna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Aug 25, 2022 -

Mercedes-Benz of Naples responded

Hello Mcgdonna, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 21, 2022

Adam Davis was easy to work with. Not high pressure at all. Did his best to find the car that met my requirements. More

by jimsudol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Aug 24, 2022 -

Mercedes-Benz of Naples responded

Hi, we're happy to hear you had such a positive experience with Adam! Please don't hesitate to reach out to us if there's anything more we can do!

July 30, 2022

Adam, the salesman assigned, was thorough and knowledgeable. Followed through and was interested in getting all my needs and concerns met. More

by Mdcohenpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Aug 02, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

July 21, 2022

Adam Davis was excellent. We met with him 30 minutes before closing and he sat with us for close to 3 1/2 hours. It’s very unusual to get level of service when your shopping More

by scott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Jul 22, 2022 -

Mercedes-Benz of Naples responded

Scott, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 04, 2022

Adam Davis was most knowledgeable about all the MB product lines. In addition he was polite and courtesy and extended his caring and interest in my inquiries. More

by avanness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Jul 05, 2022 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 02, 2022

Adam was so pleasant, knowledgeable and a true pleasure to work with when we were ordering our 1st mercedes he knows the product & doesnt over promise. He always returned calls & kept us updated thru the p More

by Happy camper
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Jun 05, 2022 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Jun 05, 2022 -

Happy camper responded

Not sure where the (not happy) comment came from I didn't type it lol

May 13, 2022

Adam Davis was wonderful to deal with. He goes above and beyond and goes out of his way to help. Will reach out to him again in the future. More

by pbhubert22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 15, 2022 -

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 27, 2022

isn't one of the reasons you buy a Mercedes is for the complimentary car washes?? Mercedes-Benz of Naples doesn't do complimentary car washes anymore. CHEAP... More

by Brisky
Customer Service
Recommend Dealer
No
Employees Worked With
Rich Grimes, Dean Smith, Corey Bernardo
Apr 29, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (239) 227-2622 to share more details about your visit so we can make things right.

April 15, 2022

We tried to work a deal but they just would not negotiate the right price for my trade. I was willing to pay their price but unfortunately they were not willing to pay my price. More

by donaldsavill1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
Apr 17, 2022 -

Mercedes-Benz of Naples responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (239) 227-2622 and we will do our best to make this better.

Apr 18, 2022 -

donaldsavill1 responded

Guys I went to your website and checked the availability for the car and it showed it still was so I filled in my information. Thank You.

April 08, 2022

Adam was so pleasant, knowledgeable and a true pleasure to work with. Timing for the purchase of a. new car was not good for us now, but we will definitely be back to purchase a car from Adam. Great experi More

by Jbruno1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Apr 10, 2022 -

Mercedes-Benz of Naples responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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