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Mercedes-Benz of Naples
Naples, FL
1,161 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,161 reviews
March 15, 2022
I purchased a Mercedes-Benz on March 10, 2022 and was extremely impressed with Brian Shea and the rest of the team. It's nice to experience a true professional salesman; extremely well dressed, excellen extremely impressed with Brian Shea and the rest of the team. It's nice to experience a true professional salesman; extremely well dressed, excellent listener, very patient, and followed through on what he said he was going to do. I was also impressed with the Financial gentleman (Tom) and the individual who helped me learn about all the "bells and whistles" in the vehicle (Adrian). I will be purchasing all future vehicles from this team! Thank you! More
by bradh45
Employees Worked With
Tom Neglio, Brian Shea
March 03, 2022
Thank you to Adam Davis. Fantastic to deal with from day one. Extremely knowledgeable about the Make, Model and History of the particular CPO AMG GT 63 S I just purchased w Fantastic to deal with from day one. Extremely knowledgeable about the Make, Model and History of the particular CPO AMG GT 63 S I just purchased with his help. Did everything he told me he could and would to get the deal done. I live in the Midwest and Adam arranged getting the vehicle to me in very timely fashion. Purchased sight unseen (with an assist from family in area) and car is EXACTLY as described and represented. Adam - thanks very much. You receive my highest recommendation. Best of luck to you in the future. Business Office at MB Naples extremely professional and handled all details like veterans. More
by bbaumstark
Employees Worked With
March 02, 2022
Leased & purchased a Mercedes here. One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car w One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car washes in February because of Covid even in your bought the car at MB Naples . Prior to February it wasn't a problem. More
by Brisky
Employees Worked With
February 28, 2022
Worked with Adam Davis and he really is exceptional top notch. He is so personal and very informative. I will definitely come to him in future for car ventures!! notch. He is so personal and very informative. I will definitely come to him in future for car ventures!! More
by Tammy
Employees Worked With
February 14, 2022
We dealt with Adam and Michael in sales. They were both very knowledgeable and we felt as though we could trust them. They were both very knowledgeable and we felt as though we could trust them. More
by Azegarek
February 06, 2022
Adam was the best sales representative I’ve ever worked with. He is extremely knowledgeable and spend a lot of time with me making sure I had all the information I would need to make a decision. And Adam with. He is extremely knowledgeable and spend a lot of time with me making sure I had all the information I would need to make a decision. And Adam was always a very patient and kind person to me the whole way through. More
by Richonthehudson
Employees Worked With
January 03, 2022
I made an appointment with service for replacement of an air strut. They told me the part was in stock but when I showed up for my appointment the service advisor John Chaffo told me the part would take two air strut. They told me the part was in stock but when I showed up for my appointment the service advisor John Chaffo told me the part would take two days to get. When I questioned him about why I was told the part was in stock he asked what are you going to do yell at me now. Very poor customer service. Went to an independent repair shop and ended up over $400 less than he had quoted me. Will never step foot in this dealership again even though I am shopping for a new S class More
by Tom
Employees Worked With
John Chaffo
December 30, 2021
Joe Politi Did excellent job selling me Mercedes that I choose online. Very professional and personal was with me. It was pleasure working with him. Thank you, AS choose online. Very professional and personal was with me. It was pleasure working with him. Thank you, AS More
by as
Employees Worked With
Joe "JP" Politi
December 25, 2021
This is our first experience with a Mercedes Benz and it couldn’t of been better. Our salesman was the best, Brian Shea. No pressure, answered every question and helped us to buy our first Mercedes . We a couldn’t of been better. Our salesman was the best, Brian Shea. No pressure, answered every question and helped us to buy our first Mercedes . We are so happy. Thank you Brian. More
by Lucy
