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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

June 09, 2021

Great experience! Adam Davis is professional, knowledgeable, and on top of every detail. His many years with Mercedes make him the perfect point of contact at Mercedes for the purchasing process More

by capforrester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hooshmand - Business Manager, Adam Davis, Shannah Mallard
Jun 10, 2021 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 09, 2021

Our experience at Mercedes-Benz of Naples has been outstanding. Mike Brin is the very best - professional, on top of the details, and extremely service oriented. He is an excellent representative of t More

by cthomasgroup
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion, Mike Brin
Jun 10, 2021 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 08, 2021

Purchased Certified Pre-Owned Mercedes. Never told the car was in significant accident and now several issues with the car. Dealer will not return my calls. More

by holland941
Recommend Dealer
No
Employees Worked With
David Wachs, General Manger
June 03, 2021

Adam Davis was the most professional salesperson I’ve ever worked with. From the ordering process through and after deliver he was a pro, did what he said he would do and addressed any and all issues I More

by klmankin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Jun 05, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Mercedes-Benz of Naples! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing the Mercedes-Benz of Naples!

June 03, 2021

I have done business with this dealership for 6 years now; I live across the State and purposely travel the distance because of the excellent customer service this dealership and Adam Davis both deliver. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Jun 05, 2021 -

Mercedes-Benz of Naples responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing the Mercedes-Benz of Naples!

June 01, 2021

Brian Shea made the purchase easy. He did what he said Brian Shea made the purchase easy. He did what he said he would and when needed. Brian is a gentleman, and I can recommend him for anyone who wa More

by Jam
Recommend Dealer
Yes
Employees Worked With
Brian Shea
Jun 02, 2021 -

Mercedes-Benz of Naples responded

Hi Jam, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 28, 2021

Adam Davis was the best salesperson I have ever met in all the years I have been purchasing automobiles. Adam worked very well with us in helping us with our decision making. Unfortunately, we had a ver More

by jfaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 30, 2021 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 27, 2021

Adam Davis was the friendliest salesperson I have ever worked with. Also he was the most knowledgable sales person about cars, especially Mercedes. I would recommend Adam to anyone to learn ab More

by ken
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 29, 2021 -

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2021

out of town with a flat tire arrived after hours for service meet service manger who allowed us to park our sprinter/ Thor / camper over night so we could repair tire the next day [Saturday ] .we felt More

by flat tire sprinter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas service advisor
May 27, 2021 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2021

My experience at Mercedes Benz of naples was amazing, Dianelis Spin gave us an amazing experience. She is the best . I recommend her to every person that goes to the dealership. Very happy with my purcha More

by Jose Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Dianelis Espin
May 27, 2021 -

Mercedes-Benz of Naples responded

Hi Jose, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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