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Mercedes-Benz of Naples

Naples, FL

4.9
1,163 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,163 reviews

May 26, 2021

out of town with a flat tire arrived after hours for service meet service manger who allowed us to park our sprinter/ Thor / camper over night so we could repair tire the next day [Saturday ] .we felt More

by flat tire sprinter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas service advisor
May 27, 2021 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2021

My experience at Mercedes Benz of naples was amazing, Dianelis Spin gave us an amazing experience. She is the best . I recommend her to every person that goes to the dealership. Very happy with my purcha More

by Jose Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Dianelis Espin
May 27, 2021 -

Mercedes-Benz of Naples responded

Hi Jose, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 21, 2021

Adam Davis was our salesperson. He was amazing. He worked closely with us regarding the order process from start to finish. Adam also kept us informed of the order status. Very kind. More

by H2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 22, 2021 -

Mercedes-Benz of Naples responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 18, 2021

Though I did not end up purchasing a vehicle from this dealership I can absolutely tell you that Adam Davis has been the most informative salesman I have ever dealt with. His knowledge of the product was More

by Rob A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Davis
May 19, 2021 -

Mercedes-Benz of Naples responded

Hi Rob, we greatly appreciate you sharing your experience. We look forward to your next visit! Take care!

May 13, 2021

I have had a wonderful experience with Mercedes of Naples. My salesman Joe politi was incredibly great.. A class act that represented Mercedes in a manner that they should be proud of. There should b More

by Franpro33
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi, Tom Neglio
May 14, 2021 -

Mercedes-Benz of Naples responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Have a great day.

May 09, 2021

Naples Mercedes Benz is a good dealership. Joe Politi is the worst salesperson I have dealt with. I have been buying Automobiles since 1972. Stay away from him. He has No respect for the customer. More

by Kobenagoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi
May 10, 2021 -

Mercedes-Benz of Naples responded

Hello, we're sorry to hear that you had such a negative experience with us. Please reach out to us at (239) 227-2622 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

May 05, 2021

I was looking for a specific vehicle, a 2009 SL550 Silver Arrow edition and when I found it at Mercedes Benz of Naples I sent an email request of my interest. Joe Politi followed up with me and as I'm in P More

by micdoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe "JP" Politi
May 07, 2021 -

Mercedes-Benz of Naples responded

Hello, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

May 01, 2021

Naples of Florida was the best customer experience we have received when purchasing our car. Rob Seeds , and the dealership itself were exceptional . It was our first time with Naples Mercedes and it w More

by LCF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Rob Seeds, Shannah Mallard
May 02, 2021 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 24, 2021

This is a great dealership and Adam Davis is incredible. He made the whole process extremely simple and convenient. Give him a call if you are in the market. More

by FTLAUDSTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Apr 25, 2021 -

Mercedes-Benz of Naples responded

Hello, thank you for your kind review; we are happy to pass along your comments to Adam here at Mercedes-Benz of Naples! We're looking forward to your next visit with us!

April 17, 2021

Steve Fischer was great with all communication and follow up! Tony was great in Finance with quick processing. All in all a great buying experience. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio
Apr 18, 2021 -

Mercedes-Benz of Naples responded

Hi Steve, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

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