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Mercedes-Benz of Naples

Naples, FL

4.9
1,161 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,161 reviews

January 28, 2021

Shannon was terrific!Workmanship was amazing!First Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class profess More

by bjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 02, 2021 -

Mercedes-Benz of Naples responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2021

David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. More

by Dr. Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Margaret Ross, Tom Neglio, Jackie Dressman, Patrick Baffa
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 27, 2021

neglected to communicate about tire rotation when they changed the brakes and made "a favor" for me to come back & get it done and it took forever!! More

by mstrasmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service
January 26, 2021

Fantastic in every way, from the time my car was dropped off to pick up! I was additionally pleased because my car was ready 3 hours sooner than I expected. More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Dressman
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi Philip, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

Stephen Fischer, my salesperson, was excellent. I knew which car I wanted and he was no nonsense; pointed out what I needed to know, answered any questions I had very professionally and respected my time. More

by Martha384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fischer
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephen here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the More

by daveboesche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Butz, Rich Grimes, Tom Neglio, Tino Guerrero, Jackie Dressman, Patrick Baffa, Shannah Mallard, Dianelis Espin
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 26, 2021

This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g More

by JPM56
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion, Jackie Dressman
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 26, 2021

Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More

by mimikekem8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Guerrero, Jackie Dressman, Patrick Baffa
Jan 28, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

January 25, 2021

Jackie Dressman is a phenomenal service person!!Always Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Dressman
Jan 26, 2021 -

Mercedes-Benz of Naples responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2021

Everyone there was awesome! Melissa was our sales person and very good with answering questions and follow up communication. Another male sales person, didn’t get the name, took the time to chat and energet More

by Kayhackettbuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Josh who helped explain the car, Tom Neglio, Melissa Cordeiro
Jan 26, 2021 -

Mercedes-Benz of Naples responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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