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Mercedes-Benz of Naples

Naples, FL

4.9
1,163 Reviews

501 Airport Rd S

Naples, FL

34104

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Showing 1,163 reviews

December 12, 2020

I recently purchased my Mercedes at Mercedes of Naples. I had such a great experience with them. I have purchased so many vehicles over the years but this is by far the best experience. Rob Seeds, my salesma More

by KMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Seeds, Scott Vermillion
Dec 19, 2020 -

Mercedes-Benz of Naples responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 10, 2020

Doug was outstanding as my service manager. I called to schedule an A 1 service that I was overdue for and they got me in the very next morning. I was told it would take a couple of hours and I was out w More

by teresa.hedgpeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Dec 12, 2020 -

Mercedes-Benz of Naples responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2020

Dealing with your staff was a pleasure. I have known Mike Brin when he worked at BMW and he impressed me there with his directness! Ken in Finance, Scott and Andrian were very helpful - a special thanks to More

by ingemyers1724
Recommend Dealer
Yes
Employees Worked With
Ken in Finance, Scott and Andrian, Mike Brin
Dec 12, 2020 -

Mercedes-Benz of Naples responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 09, 2020

For my first time buying a car this is by far the best experience and customer service I’ve had so far highly recommend dianelis as your sales person. More

by Rico_93
Recommend Dealer
Yes
Employees Worked With
Dianelis Espin
Dec 12, 2020 -

Mercedes-Benz of Naples responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2020

In our 70+ years of dealing with auto salesmen we must say that Adam was the MOST knowledgeable and genuine of any we have dealt with. He is a delight to spend time with, appears to love his job, which is More

by iabb
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Dec 12, 2020 -

Mercedes-Benz of Naples responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2020

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Dianelis was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. Excel More

by Pereznegrony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelis Espin
Dec 09, 2020 -

Mercedes-Benz of Naples responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 05, 2020

I greatly enjoyed working with Adam. I ordered a 2021 GLC in June and he kept me informed every step of the way. He was excellent. More

by labrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Scott Vermillion
Dec 09, 2020 -

Mercedes-Benz of Naples responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2020

I purchased GLC SUV from Mercedes Benz of Naples in October 2020 and had a wonderful experience! I worked with Adam Davis and he did an excellent job, he explained the vehicle in detail, so I would get More

by dcompton
Recommend Dealer
Yes
Employees Worked With
Adam Davis, Tom Neglio
Dec 06, 2020 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

December 03, 2020

Adam Davis is Awesome! Outstanding professionalism and more knowledgeable than most. At this point more importantly I consider him as a friend. Who can say that about their automobile purchase? My first c More

by tdogyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Dec 06, 2020 -

Mercedes-Benz of Naples responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2020

Tino Guerrero has been our service representative since we purchase a pre-certified 2014 C250 Coupe from Mercedes Naples in 2016. He has gone out of his way to always provide excellent service. We live 9 More

by airbeebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Guerrero
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