
Mercedes-Benz of Naples
Naples, FL
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I recently purchased my Mercedes at Mercedes of Naples. I had such a great experience with them. I have purchased so many vehicles over the years but this is by far the best experience. Rob Seeds, my salesma had such a great experience with them. I have purchased so many vehicles over the years but this is by far the best experience. Rob Seeds, my salesman, is excellent. Rob goes above and beyond expectations as well as Scott Vermillion the concierge. So happy to be doing business with a company that makes me fee like a valued consumer. More
Doug was outstanding as my service manager. I called to schedule an A 1 service that I was overdue for and they got me in the very next morning. I was told it would take a couple of hours and I was out w schedule an A 1 service that I was overdue for and they got me in the very next morning. I was told it would take a couple of hours and I was out with all services complete and my car washed and vacuumed in under two hours! Very nice dealership and each time I have been impressed with the service and ease of dropping my car off and picking up a loaner when we requested. More
Dealing with your staff was a pleasure. I have known Mike Brin when he worked at BMW and he impressed me there with his directness! Ken in Finance, Scott and Andrian were very helpful - a special thanks to Brin when he worked at BMW and he impressed me there with his directness! Ken in Finance, Scott and Andrian were very helpful - a special thanks to Andrian Vilshanestskyy for his patience explaining all those endless buttons:). What I liked the most about your sales staff was the fact they kept the selling-BS to a minimum!! More
For my first time buying a car this is by far the best experience and customer service I’ve had so far highly recommend dianelis as your sales person. experience and customer service I’ve had so far highly recommend dianelis as your sales person. More
In our 70+ years of dealing with auto salesmen we must say that Adam was the MOST knowledgeable and genuine of any we have dealt with. He is a delight to spend time with, appears to love his job, which is say that Adam was the MOST knowledgeable and genuine of any we have dealt with. He is a delight to spend time with, appears to love his job, which is a plus for any company, and knows his product. Our experience was professional and first rate. He answered every question and cares about the customer's needs. His expertise and experience is great asset to your sales team. Terry and Beth Burkhardt, Marco Island More
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Dianelis was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. Excel The process was stress free and pleasant. Dianelis was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. Excellent service. More
I purchased GLC SUV from Mercedes Benz of Naples in October 2020 and had a wonderful experience! I worked with Adam Davis and he did an excellent job, he explained the vehicle in detail, so I would get October 2020 and had a wonderful experience! I worked with Adam Davis and he did an excellent job, he explained the vehicle in detail, so I would get the SUV I wanted! He made the whole buying process very smooth and was a pleasure to work with. I would highly recommend Adam. More
Adam Davis is Awesome! Outstanding professionalism and more knowledgeable than most. At this point more importantly I consider him as a friend. Who can say that about their automobile purchase? My first c more knowledgeable than most. At this point more importantly I consider him as a friend. Who can say that about their automobile purchase? My first choice and only one when shopping for a Mercedes. More
Tino Guerrero has been our service representative since we purchase a pre-certified 2014 C250 Coupe from Mercedes Naples in 2016. He has gone out of his way to always provide excellent service. We live 9 we purchase a pre-certified 2014 C250 Coupe from Mercedes Naples in 2016. He has gone out of his way to always provide excellent service. We live 98 miles from the dealership, he always gets us in and out expeditiously. He explains what needs to be done if more than normal service is required. His personable but professional demeanour is matched everyone encountered at the facility. We would not hesitate to recommend this dealership to anyone in the market for a Mercedes. More